Rhoda Geraldoy
Edmonton,AB
Summary
Driven Pharmacy Technician with 14 years of experience and success in working within fast-paced hospital pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Collaborative team member with strong interpersonal communication skills, the ability to work both independently and in a group, demonstrated attention to detail, motivated self-determination to align personal performance to company goals, and the ability to learn quickly and assists teams to achieve common goals. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
24
24
years of professional experience
Work History
Senior Pharmacy Technician
Changi General Hospital
10.2008 - 06.2023
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Pharmacist- Unit Dose System
St. Liuke's Medical Center
07.2006 - 09.2008
- Prepared and dispensed 24-hour batch requests of in-patient medications to different units.
- Monitored administration of standing medication orders, STAT and PRN medications.
- Reviewed patient charts and doctor orders against medication administration records and patient profile.
- Endorsed any discrepancies and medication errors to charge nurse or manager.
- Ensured that all medication delivered was properly stored depending on their storage requirements.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reported adverse drug events to comply with regulatory policies and procedures.
Regulatory Pharmacist
New Life Center
11.2003 - 03.2006
- Prepared necessary documents for product registration to ensure accuracy and consistency
- Ensured compliance with regulations set by the Bureau of Food and Drugs.
- Liaised and negotiated with regulatory authorities (FDA and MTRCB) to ensure compliance.
- Obtained marketing permission to communicate product information.
- ensured that quality standards and submissions met strict deadlines and criteria.
- Provided advice and input about regulations to manufacturers and owners on policies and guidelines.
- Responded to customers' queries and resolved product complaints.
Pharmacist
Rose Pharmacy, Inc.
09.1999 - 09.2003
- Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.
- Checked dosage and ensured that medications are correctly and safely supplied and labeled.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Ensured medicinal and biological products are stored appropriately and securely to assure potency.
- Managed drug inventory levels, ordering medications and supplies for replenishment.
Education
Diploma - Pharmacy Technician
NorQuest College
Edmonton, AB04.2025
Bachelor of Science - Pharmacy
University of San Agustin
Iloilo City, Philippines03.1999
Skills
- Medication Dispensing
- Drug Inventory Control
- Prescription Processing
- Medication Labels
- Stocking Shelves
- Receiving Incoming Supplies
- Answering Customer Questions
- Team Collaboration
- Patient Confidentiality
- Secure Storage of Medications
- Patient Education and Counseling
- Adaptability
- Labeling Accuracy
- Medical Terminology & Therapy
- Computer Literacy
- Interpersonal Skills
- Problem Solving/ Critical Thinking
- Time / Stress Management
- Teamwork Abilities
- Bilingual: English, Tagalog
- Customer Service Oriented
Timeline
Senior Pharmacy Technician
Changi General Hospital
10.2008 - 06.2023
Pharmacist- Unit Dose System
St. Liuke's Medical Center
07.2006 - 09.2008
Regulatory Pharmacist
New Life Center
11.2003 - 03.2006
Pharmacist
Rose Pharmacy, Inc.
09.1999 - 09.2003
Diploma - Pharmacy Technician
NorQuest College
Bachelor of Science - Pharmacy
University of San Agustin
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