Summary
Overview
Work History
Education
Skills
Training/Extras
References
Timeline
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RHIYA SHARMA

Surrey,Canada

Summary

Motivated and eager HR student with a strong background in customer service, event coordination, and administration. Skilled at problem-solving, managing high-pressure events, and creating seamless experiences. A strong team player and leader who thrives in fast-paced environments, collaborating effectively to drive efficiency, and deliver exceptional results.

Overview

6
6
years of professional experience

Work History

Food & Service Attendant

City of Burnaby
Burnaby, British Columbia
06.2023 - Current
  • Provided top-tier customer service by anticipating guests' needs, addressing concerns, and creating a welcoming and professional dining atmosphere.
  • Effectively communicated with clients, vendors, and kitchen staff to ensure all aspects of the event met expectations and ran smoothly.
  • Ensured alcohol service compliance while managing cash handling, POS transactions, and balancing floats accurately.

Administrative Assistant

HollisWeath
Vancouver, BC
07.2019 - Current
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Responded effectively to sensitive inquiries or complaints.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Expeditor

Cactus Club Cafe
Surrey, BC
06.2021 - 09.2022
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Coordinated service for food runners and other kitchen staff.
  • delivered food too guests while making sure dishes are executed correctly, on time and with perfection

Education

Bachelor of Science - Human Resource Management

British Columbia Institute of Technology
Burnaby, BC
06-2026

Risk Management Professional Certificate

Simon Fraser University
Vancouver, BC
09-2025

High School Diploma -

Burnsview Secondary
Delta, BC
06.2022

Skills

  • Effective & Efficient Time Management Skills
  • Confident, articulate, and very professional
  • Organizational & Event Planning
  • Client Relations & Conflict Resolution
  • Data Entry & Administrative Support
  • Financial Transactions & POS Systems

Training/Extras

  • Food Safe Level 1
  • Serving It Right
  • Level 1 First Aid Training
  • Babysitting Certification
  • Volunteer work - Get Warm Project
  • Charity Fundraising - Run For Water
  • Charity Fundraising – Little Black Dress Gala

References

References available upon request.

Timeline

Food & Service Attendant

City of Burnaby
06.2023 - Current

Expeditor

Cactus Club Cafe
06.2021 - 09.2022

Administrative Assistant

HollisWeath
07.2019 - Current

Bachelor of Science - Human Resource Management

British Columbia Institute of Technology

Risk Management Professional Certificate

Simon Fraser University

High School Diploma -

Burnsview Secondary
RHIYA SHARMA