RHIYA SHARMA
Surrey,Canada
Summary
Motivated and eager HR student with a strong background in customer service, event coordination, and administration. Skilled at problem-solving, managing high-pressure events, and creating seamless experiences. A strong team player and leader who thrives in fast-paced environments, collaborating effectively to drive efficiency, and deliver exceptional results.
Overview
6
6
years of professional experience
Work History
Food & Service Attendant
City of Burnaby
Burnaby, British Columbia
06.2023 - Current
- Provided top-tier customer service by anticipating guests' needs, addressing concerns, and creating a welcoming and professional dining atmosphere.
- Effectively communicated with clients, vendors, and kitchen staff to ensure all aspects of the event met expectations and ran smoothly.
- Ensured alcohol service compliance while managing cash handling, POS transactions, and balancing floats accurately.
Administrative Assistant
HollisWeath
Vancouver, BC
07.2019 - Current
- Organized both physical and digital files and updated reports to coordinate project materials.
- Responded effectively to sensitive inquiries or complaints.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Expeditor
Cactus Club Cafe
Surrey, BC
06.2021 - 09.2022
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Coordinated service for food runners and other kitchen staff.
- delivered food too guests while making sure dishes are executed correctly, on time and with perfection
Education
Bachelor of Science - Human Resource Management
British Columbia Institute of Technology
Burnaby, BC06-2026
Risk Management Professional Certificate
Simon Fraser University
Vancouver, BC09-2025
High School Diploma -
Burnsview Secondary
Delta, BC06.2022
Skills
- Effective & Efficient Time Management Skills
- Confident, articulate, and very professional
- Organizational & Event Planning
- Client Relations & Conflict Resolution
- Data Entry & Administrative Support
- Financial Transactions & POS Systems
Training/Extras
- Food Safe Level 1
- Serving It Right
- Level 1 First Aid Training
- Babysitting Certification
- Volunteer work - Get Warm Project
- Charity Fundraising - Run For Water
- Charity Fundraising – Little Black Dress Gala
References
References available upon request.
Timeline
Food & Service Attendant
City of Burnaby
06.2023 - Current
Expeditor
Cactus Club Cafe
06.2021 - 09.2022
Administrative Assistant
HollisWeath
07.2019 - Current
Bachelor of Science - Human Resource Management
British Columbia Institute of Technology
Risk Management Professional Certificate
Simon Fraser University
High School Diploma -
Burnsview Secondary