Rhiannon Muldoon
Upland
Summary
Dynamic Senior Account Manager with a proven track record at Southern California News Group, specializing in relationship management and the execution of strategic digital and print marketing campaigns. Expertise in campaign execution consistently drives exceptional results that surpass targets while cultivating strong partnerships. Proficient in contract negotiation and strategic planning, effectively steering marketing initiatives to deliver measurable outcomes. Committed to fostering business growth through innovative, tailored solutions that meet needs and enhance overall performance.
Overview
22
22
years of professional experience
Work History
Senior Account Manager
Southern California News Group/ Digital First Media
01.2009 - Current
- Handle all aspects of Strategic Marketing Campaigns from initial contact, yearly planning, proposals, contract negotiation, implantation, managing relationships, account management, customer service, follow-up including analysis and all monitoring.
- Work closely with internal team to manage the entire process for Digital, Print Campaigns and Special Events.
- Develop and sell customized strategic campaigns, which include digital, print, and custom advertising campaigns.
- Train new hires on workflow, systems, products, pricing and presentations.
STAFFING MANAGER
Robert Half International
02.2008 - 12.2008
- Prospected for new client business by developing relationships with hiring managers to understand their staffing needs
- Made recommendations to clients regarding the highly skilled candidates available to meet their needs and help grow business
- Provided exceptional customer service to existing clients to ensure all expectations met
- Sourcing candidates to evaluate skills and understand their job preferences
- Strategized with teammates to accomplish weekly business growth goals
Account Executive
GreenPoint Mortgage
06.2003 - 08.2007
- Top Sales Executive- Expanded my territory to 55 active accounts
- Weekly sales visits to build and maintain relationships
- Responsible for overseeing inside Broker Service Rep to ensure loans closed as agreed upon
- Maintain 65% pull through on all loans submitted to GreenPoint Mortgage
- Trained new hires on workflow, systems, products, pricing on rate sheet and presentations
Education
General Education -
Chaffey College
High School Diploma - undefined
Ontario High School
Skills
- Digital Marketing
- Account Management
- Strategic planning
- Relationship management
- Presentation Skills
- Effective communication
- Effective time management
- Customer service
- Budget planning
- Effective multitasking
- Team collaboration
- Strong verbal communication
- Data-driven thinking
- Effective multitasking
Timeline
Senior Account Manager
Southern California News Group/ Digital First Media
01.2009 - Current
STAFFING MANAGER
Robert Half International
02.2008 - 12.2008
Account Executive
GreenPoint Mortgage
06.2003 - 08.2007
High School Diploma - undefined
Ontario High School
General Education -
Chaffey College
CRITICAL STRENGTHS
- Diverse experience in Account Management, Print and Digital Sales and Marketing.
- Pro-active and top producing professional.
- Specializes in developing and enhancing long-term relationships.
- Possess exemplary presentation talents and outstanding sales closing abilities.
- Quickly learn and master new technical systems and software programs.
- Strong Communication, Time Management & Relationship building skills.