Rhianne Bernal
Ghasafar (Il manikata)
Summary
Reliable and hard working. I worked in a customer service and i really love making people happy by giving them their needs and the best customer service for them to come back for more. Reliable and honest as you can leave me a task and i always try to accomplish it while doing it with love as well. I am an easy going person and associate with different kinds of people as i am a talkative person and i love conversing and sharing different values, perspective and opinion.
Overview
2
2
years of professional experience
Work History
Cashier
Greens Supermarket
01.2023 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Multitasking as we are asked to be a stacker where I organize stocks, refilling items, and making sure all products are out.
- Online picking where we are given a paper to collect all the orders and making sure all the items has the right item and and has exact quantity and made sure that all the items that is out of stock has replacement by calling the client to get what they need and what the want,
Retail Shop Assistant
Piccinino
01.2024 - 06.2024
- As a retail shop assistant who's managing the shop alone, I am responsible for styling displays to showcase the items by making an intrigue and unique style to draw the attention of the audience.
- Organized, spotless and creating a light atmosphere to engage customers to feel comfortable and making them feel welcome.
- Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
- Tracking the sales, sold items, replenishing stocks, sending an item from one shop to another place ensuring that the shop is organized and filled with stocks in all sizes.
- Handling customer care service by being patient, engaging in a friendly conversation while addressing the problem and come up with a solution quickly and offering more items.
Waitress
Green house
07.2023 - 09.2023
- I work as a part timer waitress in Green house restaurant
- I was helping them to take care of the needs of the customer by giving them menu, cleaning the table, greeting them with a happy face and light ambiance, helping to close the restaurant and take care all of the things that needs to be refill, clean, stocks, and end the day with happy face while working with friends and family/ co-workers.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Bachelor of Science - Criminology
Colegio De San Gabriel Arcangel
12.2022
K-12 Program - Humanities and Social Sciences
Colegio De San Gabriel Arcangel
05.2020
Skills
- Technological skills
- Customer service
- Time management skills
- Patience and empathy
- Work ethic and integrity
- Adaptability to change
- Effective communication
- Team collaboration
- Professionalism and courtesy
Hobbies and Interests
- Discovering new things
- New places
- Learning about different kinds of people and their stories
- Sports
- Computer gaming
- Reading
- Travelling
- Adventures
Languages
English
Professional Working
Timeline
Retail Shop Assistant
Piccinino
01.2024 - 06.2024
Waitress
Green house
07.2023 - 09.2023
Cashier
Greens Supermarket
01.2023 - Current
K-12 Program - Humanities and Social Sciences
Colegio De San Gabriel Arcangel
Bachelor of Science - Criminology
Colegio De San Gabriel Arcangel
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