Surveillance Operator
GREAT CANADIAN RESORT TORONTO CASINO
Toronto, ON
11.2023 - Current
- Using advanced surveillance systems, monitor live video footage across the casino gaming floor, gaming tables, cash handling areas ( Redemptions and CTRs), and other sensitive locations
- Identify suspicious behaviour, unusual patterns, or violations of casino rules, including cheating, theft, and fraud, and report incidents promptly
- Work with casino management and law enforcement agencies (OPP, iAGCO, Security) to support investigations and gather evidence for internal and external inquiries
- Ensure compliance with local, state, and federal gaming regulations, including anti-money laundering (AML) using
- Bally’s Interactive platforms such as “Bally Alert Grid, Bally’s SDS, Bally CMP Desktop, etc.”
- Operate and maintain surveillance equipment, including video recording systems, facial recognition software (iTrak), and data analytics tools
- Log and document surveillance activities, maintain reports, and preserve video footage as required for legal or regulatory reviews
