Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rhianna Van Allen

Maple Ridge,BC

Summary

Experienced professional in real estate seeking to contribute to a dynamic team and drive success through dedication and hard work. Skilled in sales, marketing, and customer service with a passion for making a positive impact. Committed to continuous learning and professional growth to excel in the role.

Overview

6
6
years of professional experience

Work History

Sales Coordinator

Ledingham and McAllister Developments
02.2022 - 10.2024
  • Facilitated a positive first impression by welcoming guests to a clean Presentation Centre.
  • Constructed and clarified purchase and sale agreements, including assignments.
  • Handled pre-sale paperwork to maintain accurate records.
  • Participated in visitor consultation sessions.
  • Upon closing, conveyed pertinent information to new homeowners regarding their new home build.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.

Customer Care

Cressey Real Estate Developments
09.2018 - 12.2021
  • Created and updated trade reports to ensure superior home delivery.
  • Completed entry-level trade tasks as needed.
  • Engaged in pre-occupancy walkthroughs ensuring successful outcomes.
  • Managed warrantable items accurately through scheduled appointments with current occupants.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.
  • Strengthened relationships between Customer Care teams and other departments within the organization, fostering collaboration towards common goals.
  • Developed strong relationships with clients through attentive customer care.
  • Implemented feedback from supervisors to continuously improve performance and enhance customer care skills.
  • Delivered outstanding customer support by addressing inquiries regarding 2,5,10 Warranty and maintenance items in new home builds.
  • Promoted an energetic atmosphere with the purpose of driving improvements in customer care and experiences.

Education

Real Estate Licence Course - Real Estate

UBC Sauder School of Business
Vancouver, BC
09.2024

Diploma -

Westview Secondary School
Maple Ridge, BC
06.2010

Skills

  • Data Entry
  • Active listening
  • Market Analysis
  • Communication
  • Strategic thinking
  • Strong enthusiasm
  • Goal-oriented mindset
  • Contract preparation
  • Scheduling
  • Team collaboration
  • Sales development
  • Product and service sales

Languages

English
Full Professional

Timeline

Sales Coordinator

Ledingham and McAllister Developments
02.2022 - 10.2024

Customer Care

Cressey Real Estate Developments
09.2018 - 12.2021

Real Estate Licence Course - Real Estate

UBC Sauder School of Business

Diploma -

Westview Secondary School

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Rhianna Van Allen