Rhianna Chohan
Surrey,BC
Summary
A third-year Business student focusing on Human Resource Management and International Business, recognized for strong communication, attention to detail, and time management skills. With 2 years of progressive HR experience, have advanced knowledge in employment law, compensation, recruitment, and employee relations. Collaborate with HR service providers and suppliers on systems, payroll, insurance, and training to enhance organizational performance and foster professional development in multicultural environments.
Overview
5
5
years of professional experience
Work History
Vice President of Human Resources
SFU Finance Student Association
05.2024 - Current
- Led human resources initiatives within SFU FINSA, focusing on recruitment, training, and retention of club members.
- Organized and conducted training sessions to foster professional development and teamwork among club members.
- Collaborated with club executives to plan and execute events, enhancing member engagement and club cohesion.
- Developed key metrics to measure the success of HR initiatives, allowing for continuous improvement efforts based on tangible results.
- Created wellness programs that addressed both physical and mental well-being, leading to a healthier workforce overall.
Senior Service Advisor
Aritzia
05.2021 - Current
- .Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Participated in regional meetings representing the service department to share successes and collaborate on best practices.
- Enhanced customer satisfaction by addressing and resolving issues promptly.
- Help 100-200 customers every day with a positive attitude and focus on customer satisfaction.
- Responded to over 50 customer calls and emails to answer questions about products and services daily.
- Responded to customer needs through competent customer service and prompt problem-solving.
Advisor Intern
Royal Bank of Canada
05.2023 - 08.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Achieved teller efficiency by managing time effectively, prioritizing tasks appropriately, and staying organized throughout the workday.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each client's individual needs.
Party Server With Secondary Roles
Chuck E. Cheese's
10.2019 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Winners
11.2020 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BBA Candidate - Human Resources Management
Simon Fraser University
Burnaby, BC09.2025
High School Diploma -
Sullivan Heights Secondary
Surrey, BC06.2021
Skills
- HR policies development
- HR analytics
- Diversity and Inclusion
- Employee Relations
- Talent management
- Coaching and Mentoring
- Executive Recruiting
Extracurricular Activities
- Member of Simon Fraser University Pre-Law Society, October 2022 to Present
- VP Human Resources, Simon Fraser University Finance Student Association, 2024 to Present
Hobbies and Interests
- Human Resources Management and areas in Marketing
- Mathematics and Data Analytics
Languages
Punjabi
Limited Working
Timeline
Vice President of Human Resources
SFU Finance Student Association
05.2024 - Current
Advisor Intern
Royal Bank of Canada
05.2023 - 08.2023
Senior Service Advisor
Aritzia
05.2021 - Current
Sales Associate
Winners
11.2020 - 05.2021
Party Server With Secondary Roles
Chuck E. Cheese's
10.2019 - 08.2021
BBA Candidate - Human Resources Management
Simon Fraser University
High School Diploma -
Sullivan Heights Secondary
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