Rhey Joseph T. Waban
Sidney,Canada
Summary
Motivated and adaptable professional, seeking a challenging position. To apply knowledge and skills in your company, and to be able to serve your company’s needs, demands, and businesses.
Overview
15
15
years of professional experience
Work History
Packing and distribution
Victorian Epicure Inc.
01.2024 - 12.2025
- Order Picking: Retrieve merchandise from storage locations based on order specifications and ensure items are accurate and in good condition.
- Packing: Pack selected items securely, using appropriate materials to protect products during transit. Ensure that all shipments are properly labeled and documented.
Customer Support
Super Mart
01.2017 - 12.2024
- Respond to customer inquiries and resolve issues via email in a timely and efficient manner
- Provide accurate and helpful information to customers regarding their orders such as inquiry and updates.
- Troubleshoot and resolve customer complaints, escalating complex issues to senior team members as needed
- Stay up-to-date with product knowledge and communicate changes to customers
Vistual Assistant
RK Castillo
01.2017 - 12.2017
- Conduct keyword research, competitor analysis, and technical audits to inform SEO strategies and recommendations.
- Optimize website content, structure, and architecture to improve crawlability, indexability, and user experience.
- Develop and execute SEO strategies to improve website rankings, drive organic traffic, and boost conversions.
Email Marketing
Olygen Pte. Ltd.
01.2011 - 12.2016
- Develop and execute search email campaigns to acquire and engage customers, drive conversions, and revenue growth.
- Conduct keyword research, competitor analysis, and customer segmentation to inform email campaign targeting and content.
- Manage and maintain search email lists, ensuring data quality, accuracy, and compliance with email marketing best practices.
Education
Bachelor of Science - Computer Science, Major in Network Administration
Xavier University
01.2011
Skills
- C
- HTML
- CSS
- PHP
- Network administration in Unix
- LAN technology
- Database Management System
- Computer configuration
- Maintenance
- Troubleshooting
- Windows
- Ubuntu
- Linux
- Backup system
- Lead generation
- Email marketing
Training
- SEO – Search Engine Optimization, 11/20/10
- System Analysis and Design, 03/06/10
- Web 3.0, 09/01/09
Thesis Project Feasibility Study
A Central Backup System for the Xavier University Computing and Information Services Office
Timeline
Packing and distribution
Victorian Epicure Inc.
01.2024 - 12.2025
Customer Support
Super Mart
01.2017 - 12.2024
Vistual Assistant
RK Castillo
01.2017 - 12.2017
Email Marketing
Olygen Pte. Ltd.
01.2011 - 12.2016
Bachelor of Science - Computer Science, Major in Network Administration
Xavier University
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