Summary
Overview
Work History
Education
Skills
Timeline
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Rhett Taylor

Surrey,British Columbia

Summary

Committed and hardworking customer service professional with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

18
18
years of professional experience

Work History

Front Counter Cashier

Tim Hortons
11.2022 - 10.2023
  • Promoted safe work environment by consistently following health and safety guidelines when working at front counter area.
  • Enhanced front counter operations by maintaining clean, organized, and welcoming environment.
  • Performed cash, card and check transactions to complete customer purchases.

Crew Member

A&W® Restaurants
05.2019 - 11.2022
  • Operated cash register to ring up final bill and process various forms of payment.
  • Played key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
  • Accurately operated cash register to process customer payments.
  • Brewed coffee and tea and changed out drink station syrups.

Crew Member

Tim Hortons
11.2009 - 04.2019
  • Took orders, prepared meals, and collected payments.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.

Customer Service Representative

Convergys
05.2005 - 10.2009
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Promptly responded to inquiries and requests from prospective customers.
  • Handled customer inquiries and suggestions courteously and professionally.

Education

Bachelor of Arts - General Studies

British Columbia Open University
Burnaby, BC
09.2001

Skills

  • Cash handling expertise
  • Customer Transactions
  • Adaptable and Flexible
  • POS System Operation

Timeline

Front Counter Cashier

Tim Hortons
11.2022 - 10.2023

Crew Member

A&W® Restaurants
05.2019 - 11.2022

Crew Member

Tim Hortons
11.2009 - 04.2019

Customer Service Representative

Convergys
05.2005 - 10.2009

Bachelor of Arts - General Studies

British Columbia Open University

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Rhett Taylor