Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhett Kingston

Okotoks,AB

Summary

Dynamic professional with extensive experience in business management and customer relations. As Owner/Restaurant General Manager, I developed strategic plans that enhanced operational efficiency and team performance. Proven ability to build relationships and manage budgets effectively, resulting in increased customer satisfaction and loyalty. Playing professional hockey taught me the value of discipline, resilience, and teamwork. It showed me how to stay focused under pressure, adapt quickly to challenges, and constantly push beyond my limits. I learned that success isn't just about individual talent, but about supporting others and showing up every day with purpose.

Overview

8
8
years of professional experience

Work History

Owner/Restaurant General Manager

The Feed Lot Restaurant
06.2023 - Current
  • Developed business plans to outline operational strategies and growth objectives.
  • Conducted market research to identify customer needs and industry trends.
  • Managed day-to-day operations, ensuring efficient workflow and resource allocation.
  • Established vendor relationships to secure quality supplies at competitive prices.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Director/Head Coach

Fundamental Hockey
02.2020 - 09.2023
  • Mentored junior staff, fostering professional growth and skill development.
  • Developed strategic plans to enhance service offerings and client engagement.
  • Implemented performance metrics to track progress towards strategic goals.
  • Developed high-performing players by providing mentorship, guidance, and opportunities for professional growth.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.

Manager of Member Services

Shuswap National Golf Course
03.2018 - 07.2018
  • Developed and implemented member engagement strategies to enhance satisfaction and retention.
  • Streamlined communication processes between departments, improving response times to member inquiries.
  • Analyzed member feedback data to identify trends and inform service enhancement initiatives.
  • Developed comprehensive member services programs, resulting in higher levels of satisfaction and loyalty.

Grounds Crew Member

Cottonwood Golf & Country Club
03.2017 - 09.2017
  • Operated and maintained turf management equipment for optimal performance and efficiency.
  • Monitored irrigation systems to ensure proper water distribution across all greens and fairways.
  • Conducted regular inspections of grounds, identifying areas for improvement and implementing corrective measures.
  • Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.

Education

Bachelor of Arts - Sport And Fitness Administration/ Management

Western Michigan University
Kalamazoo Michigan
05-2022

High School Diploma -

Athol Murray College of Notre Dame
Wilcox, SK
06-2015

Skills

  • Customer relations
  • Verbal and written communication
  • Business management
  • Staff management
  • Staff hiring
  • Budget development

Timeline

Owner/Restaurant General Manager

The Feed Lot Restaurant
06.2023 - Current

Director/Head Coach

Fundamental Hockey
02.2020 - 09.2023

Manager of Member Services

Shuswap National Golf Course
03.2018 - 07.2018

Grounds Crew Member

Cottonwood Golf & Country Club
03.2017 - 09.2017

Bachelor of Arts - Sport And Fitness Administration/ Management

Western Michigan University

High School Diploma -

Athol Murray College of Notre Dame
Rhett Kingston