Rheman Ali
San Francisco
Summary
Operate and evaluate autonomous vehicles in real-world conditions, continuously monitoring vehicle behavior and identifying abnormalities. Perform complex daily troubleshooting, including vehicle initialization, software and map updates, diagnostics, and resolving issues that impact autonomous functionality. Document findings, create technical work orders, and coordinate with technicians to ensure vehicles are properly serviced and ready for autonomous operations.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Autonomous Vehicle Operator Waymo
Transdev
11.2025 - Current
- Operate and test autonomous vehicles in real-world environments, monitoring vehicle behavior and documenting system performance, anomalies, and unexpected behavior.
- Perform daily technical troubleshooting and vehicle diagnostics to identify issues that may prevent or affect autonomous operations.
- Diagnose vehicle and autonomous-system issues, determine when a vehicle requires technical intervention, and create detailed work orders for technicians to investigate and repair
- Maintain a high standard of safety, accuracy, and attention to detail while operating and evaluating autonomous vehicles.
Assistant Manager
Shine-N-Seal
11.2020 - 11.2025
- Trained team members on procedures, safety expectations, and customer service practices.
- Resolved customer concerns promptly, supporting retention and satisfaction.
- Assisted with performance feedback, coaching employees to improve efficiency and accountability.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Security Officer
Allied Universal
07.2023 - 10.2023
- Documented incidents, completed daily logs, and prepared accurate reports for management review.
- De-escalated conflicts, enforced conduct rules, and supported safe resolution of workplace issues.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
High School Diploma -
Thurgood Marshall High School
San Francisco, CA06.2021
Skills
- Leadership and Organization
- Supervising, training and motivating employees
- Communication
- Problem solving
- Defensive driving
- Vehicle systems
- Customer service
- Problem-solving abilities
- Critical thinking
- Team collaboration
LANGUAGES
English
Urdu
Timeline
Autonomous Vehicle Operator Waymo
Transdev
11.2025 - Current
Security Officer
Allied Universal
07.2023 - 10.2023
Assistant Manager
Shine-N-Seal
11.2020 - 11.2025
High School Diploma -
Thurgood Marshall High School
AWARDS
Employee of the month