Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rhea Snow

Little Harbour,NS

Summary

Accomplished Store Manager and Bookkeeper with a proven track record at The Henley House Pub and Restaurant, excelling in customer service management and financial accuracy. Leveraged outstanding communication and problem-solving skills to enhance customer relations and streamline operations. Implemented QuickBooks, significantly improving financial record-keeping and operational efficiency.

Overview

24
24
years of professional experience

Work History

Store Manager

The Henley House Pub and Restaurant
05.2014 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Bookkeeper

Wild Islands Lobster Co
04.2000 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Reconciled and corrected issues with financial records.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.

Education

High School Diploma -

Duncan Macmillan High School
Sheet Harbour, NS
06.1985

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Store Opening and Closing
  • Friendly and Positive
  • Outstanding communication skills
  • Inventory Management
  • Store Merchandising
  • Retail Inventory Management
  • POS Systems
  • Store displays
  • Accurate Cash Handling
  • Payroll Management
  • Accurate money handling
  • Bank deposit procedures

Languages

English
Professional Working

Timeline

Store Manager

The Henley House Pub and Restaurant
05.2014 - Current

Bookkeeper

Wild Islands Lobster Co
04.2000 - Current

High School Diploma -

Duncan Macmillan High School

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Rhea Snow