Rhea Rockthunder

• Configured hardware, devices and software to set up work stations for employees.
• Patched software and installed new versions to eliminate security problems and protect data.
• Performed server backups and changed and replaced backup tapes daily.
• Analyzed issues to identify troubleshooting methods needed for quick remediation.
• Maintained servers and systems to keep networks fully operational during peak periods.
• Removed malware, ransomware and other threats from laptops and desktop systems.
• Explained security measures in simple terminology to help users understand malware and phishing threats.
• Maintained office PCs, networks and mobile devices.
• Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
• Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
• Performed troubleshooting to correct computer hardware and software malfunctions.
• Recovered critical information from data back ups to restore functionality.
• Linked computers to network and peripheral equipment.
• Performed installation, maintenance and repair for complex internal computer hardware and various software applications.

• Followed school and classroom policies, regulations, dress codes and schedules.
• Collaborated on group projects to complete professional deliverables.
• Built rapport with guidance counselors to further hone educational objectives.
• Studied topics using scientific methods to contribute to ongoing research.
• Completed projects and submitted research proposals to propel personal learning ambitions.

• Patched software and installed new versions to eliminate security problems and protect data.
• Configured hardware, devices and software to set up work stations for employees.
• Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
• Performed server backups and changed and replaced backup tapes daily.

The TestOut Switching Pro Certification exam measures ability to perform real world tasks involving switch setup, configuration, and security

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The TestOut Client Pro Certification assessment for configuring, managing, and troubleshooting Windows 10 desktops in an enterprise environment.

Browser Compatibility

The TestOut Routing Pro Certification ability to perform realworld tasks involving Cisco Router setup, configuration, and security.

perform realworld tasks using the Windows Server 2016 operating system

The TestOut Switching Pro Certification exam measures your ability to perform real world tasks involving switch setup, configuration, and security.

• Determined business plan, mission statement and vision.
• Mapped income generating strategies to grow revenue.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Set company culture, facilitated communication and built cohesion between team members.
• Set organizational mission, business vision and employee expectations for Shop Pretty Ruthless Inc.
• Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
• Implemented business strategies, increasing revenue and effectively targeting new markets.

• Utilized photographs and sketches from customers to develop ideas.
• Created custom tattoo designs for customers.
• Collaborated in team-based environment to maximize customer satisfaction with services.
• Accepted and processed customer payments.
• Performed clean, high-quality work at all times.
• Kept areas neat and clean and equipment sanitized.
• Maintained schedule and kept appointment times.