Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rhea Magalona

Toronto,Canada

Summary

Customer-focused candidate with experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clinical Nurse Extern

St. Michael's Hospital
09.2023 - Current
  • Evaluated patient histories, complaints, and current symptoms.
  • Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
  • Observed and reported any changes in patient condition to proactively address potential risks.

Host

EDO-ko Japanese Restaurant
06.2021 - 01.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Took reservations, take-out and delivery orders via phone, answered customer questions, and informed accurate wait times.
  • Accurately packed customer take-out and delivery orders as per customer's order via phone and UberEats app.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Used Clover to accurately verify restaurant receipts and complete end-of-day paperwork.

Brand Ambassador

Offline By Aerie
09.2022 - 09.2023
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Assisted with daily opening and closing tasks to maintain clean, neat and professional store.

Education

Practical Nursing (RPN)

George Brown College
Toronto, ON
12.2023

Skills

  • Japanese Menu Knowledge
  • Food Safety Understanding
  • Guest Greeting and Seating
  • Task Prioritization
  • Fluent in English

Certification

  • Smart Serve
  • Standard First Aid & CPR
  • Basic Life Support (BLS)
  • Worker Health and Safety Awareness

Timeline

Clinical Nurse Extern

St. Michael's Hospital
09.2023 - Current

Brand Ambassador

Offline By Aerie
09.2022 - 09.2023

Host

EDO-ko Japanese Restaurant
06.2021 - 01.2023

Practical Nursing (RPN)

George Brown College

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Rhea Magalona