Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
References
Timeline
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Rhea-Kira Forde

Toronto,ON

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Ardene
Markham, ON
05.2022 - 08.2024
  • Helped customers find and select products.
  • Greeted customers warmly and offered assistance.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Organized merchandise displays to promote higher levels of customer engagement.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Maintained the free flowing nature of the fitting rooms while also ensuring cleanliness

Cosmetic Beauty Advisor

Shoppers Drug Mart
Toronto, ON
08.2022 - 12.2022
  • Maintained up-to-date knowledge of the latest beauty trends and techniques.
  • Educated customers on proper use of cosmetics and skincare products.
  • Successfully completed sales goals through excellent product knowledge and promotion strategies
  • Operated cash registered to receive payments from patrons.
  • Demonstrated and sold hair care products and cosmetics.

Fashion Merchandiser

Walmart
Markham, ON
02.2021 - 01.2022
  • Managed inventory levels by restocking shelves as needed throughout the day.
  • Maintained cleanliness of store by organizing backroom area and tidying up sales floor.
  • Participated in team meetings discussing promotional strategies for upcoming events.
  • Developed an extensive knowledge of fashion trends and styles to provide informed recommendations to customers.

Human Resources Coordinator

Junior Achievement
Markham, ON
02.2021 - 07.2021
  • Worked apart of JA to formulate a website aimed towards aiding students in becoming motivated, mentally aware, and supported during the COVID pandemic
  • Managed employee grievances and disciplinary processes in accordance with legal requirements.
  • Generated reports and documents related to HR activities.
  • Handled confidential information with discretion and sensitivity.

Team Associate

Tim Horton's
Stouffville, ON
06.2020 - 03.2021
  • Prepared coffee, drinks, food, and handled food preparation.
  • Communicated effectively with customers, supervisors, and team members.
  • Performed opening and closing duties, including store cleaning and restocking.
  • Arrived on time for shifts and adhered to company dress code guidelines.
  • Built relationships with customers through providing accurate information on products or services offered.

Math Tutor

SBA
Markham, ON
04.2019 - 01.2021
  • Communicated with parents about student progress in individual and group sessions using student feedback and assessments
  • Taught students study skills, note-taking skills, and test-taking strategies.
  • Provided support to help students build confidence in their mathematical abilities.
  • Evaluated student understanding of material through regular quizzes and tests.

Education

High School Diploma -

Bill Hogarth Secondary School
Markham, ON
06-2022

Skills

  • Sales Expertise
  • Returns And Exchanges
  • Promotional Sales Events
  • Customer Assistance
  • Reporting Experience
  • Effective Customer Communication
  • Client Loyalty Building
  • Cleaning Techniques
  • Social media marketing
  • Product Knowledge
  • Cash Register Operations
  • POS System Operations

Affiliations

  • Babysitting
  • Gym

Certification

  • Standard First Aid & CPR/AED Level C
  • Principles of Healthy Child Development On
    Demand

Accomplishments

  • Ontario Principals' Council Award for Student Leadership

References

References available upon request.

Timeline

Cosmetic Beauty Advisor

Shoppers Drug Mart
08.2022 - 12.2022

Sales Associate

Ardene
05.2022 - 08.2024

Fashion Merchandiser

Walmart
02.2021 - 01.2022

Human Resources Coordinator

Junior Achievement
02.2021 - 07.2021

Team Associate

Tim Horton's
06.2020 - 03.2021

Math Tutor

SBA
04.2019 - 01.2021

High School Diploma -

Bill Hogarth Secondary School

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Rhea-Kira Forde