Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

RHEA GOERTZEN

Summary

Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.

Overview

4
4
years of professional experience

Work History

Lifeguard/Instructor

Shindleman Aquatic Centre
05.2022 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.

Sales Associate

Mark's Work Wearhouse
10.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier/Merchandiser

Shoppers Drug Mart
08.2020 - 10.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Updated pricing and signage to complete product displays and educate customers.

Hostess/Kitchen Exposition

MR MIKES SteakhouseCasual
05.2019 - 08.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Student Licensed Practical Nurse -

Assiniboine Community College
Southport, MB
06.2025

High School Diploma -

Portage Collegiate Institute
Portage La Prairie, MB
06.2023

Skills

  • Dining Area Maintenance
  • Table Bussing
  • Public Safety
  • Program Management
  • Safety Training
  • Social Perceptiveness
  • Pricing Controls
  • Government Standards
  • Portion Control

Accomplishments

  • CPR and First Aid (February 2022)
  • Bronze Cross (February 2022)
  • National Lifeguard Standard (May 2022)
  • Basic Life Support CPR Training (May 2023)


Languages

English
Native or Bilingual
French
Full Professional

Timeline

Lifeguard/Instructor

Shindleman Aquatic Centre
05.2022 - Current

Sales Associate

Mark's Work Wearhouse
10.2021 - 08.2022

Cashier/Merchandiser

Shoppers Drug Mart
08.2020 - 10.2021

Hostess/Kitchen Exposition

MR MIKES SteakhouseCasual
05.2019 - 08.2020

Student Licensed Practical Nurse -

Assiniboine Community College

High School Diploma -

Portage Collegiate Institute

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RHEA GOERTZEN