Rhea A. Bernante
Victoria,Canada
Summary
Professional cleaner with strong focus on maintaining high standards and delivering consistent results. Known for effective team collaboration and adaptability to changing needs. Skilled in sanitizing, organizing, and using cleaning equipment. Reliable, hardworking, and always ready to meet demands of job.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
M & P Barsanti Sales Ltd
08.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Public Attendant
Galaxy Macau Hotel
02.2015 - 10.2020
- Company Overview: (C&K Cleaning Services)
- (C&K Cleaning Services)
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
QC Staff
Takata Philippines Corporation
08.2008 - 06.2011
- Enhanced product quality by implementing meticulous inspection procedures and documenting results.
- Reduced customer complaints by conducting detailed investigations into reported product defects and collaborating with relevant departments to implement corrective actions.
- Regularly reviewed specifications and updated inspection criteria, ensuring alignment with industry standards and regulatory requirements.
- Maintained accurate records of all test results and inspections, facilitating easy retrieval for audits or continuous improvement efforts.
- Developed comprehensive training materials for new QC staff members, ensuring a consistent understanding of quality standards and expectations.
Production Operator
Daiho (Phils.), Inc.
03.2001 - 06.2003
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Participated in training sessions to enhance skills and knowledge.
- Documented production information via daily system logs and discussed issues with management.
- Inspected final products for defects and flaws using proper QA procedures.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
Education
College - Computer Secretarial
AMA Computer Learning Center
Lipa City, Batangas04-1999
Secondary -
Saint James Academy
Poblacion, Ibaan01.1997
Primary -
Ibaan Central School
Poblacion, Ibaan01.1993
Skills
- Computer Literate
- Microsoft Office Application
- Cleaning and sanitizing
- Housekeeping
- Reliability and punctuality
- Interior and exterior cleaning
- Health and safety compliance
- Window washing proficiency
- Laundry
- Recycling management
- Upholstery maintenance
- Restroom upkeep
Certification
I hereby certify that the information stated above is true and correct to the best of my knowledge.
Personal Information
- Place of Birth: Ibaan, Batangas, Philippines
- Height: 5'4"
- Weight: 135 lbs
- Passport Number: P2805414B
- Father's Name: Ernesto M. Añonuevo
- Mother's Name: Victoria C. Añonuevo
- Date of Birth: 01/29/81
- Gender: Female
- Nationality: Filipino
- Marital Status: Married
- Religion: Roman Catholic
Languages
English
Professional Working
Timeline
Retail Sales Associate
M & P Barsanti Sales Ltd
08.2021 - Current
Public Attendant
Galaxy Macau Hotel
02.2015 - 10.2020
QC Staff
Takata Philippines Corporation
08.2008 - 06.2011
Production Operator
Daiho (Phils.), Inc.
03.2001 - 06.2003
Secondary -
Saint James Academy
Primary -
Ibaan Central School
College - Computer Secretarial
AMA Computer Learning Center