Rhett Grant
Ancaster,ON
Summary
Dedicated IT Infrastructure Administrator with 23 years of experience in maintaining the integrity, performance, and security of organizational IT infrastructure. Proficient in managing network and system operations, implementing cybersecurity measures, and providing technical support. Skilled in vendor management, equipment procurement, and documentation. Adept at collaborating with cross-functional teams to support technology initiatives and projects.
Overview
26
26
years of professional experience
Work History
IT Infrastructure Administrator
Hillfield Strathallan College
01.2001 - Current
- Designed and migrated College User authentication and resources from Novel 5.1 to Windows Active directory
- Google Workspace Administration of apps, single sign on, security and administrative tasks of school
- Implemented and maintained IT infrastructure, including LAN, WLAN, VLAN, VPN, and internet connections
- Implemented and maintained IT infrastructure security measures, including firewalls, AV/EDR, intrusion detection systems, and access control lists
- Secure end user devices with firewalls, EDR, device encryption, etc
- Configured and managed network devices such as switches, routers, firewalls, and access points
- Monitored network performance and security, proactively identifying and resolving issues to ensure uninterrupted operations
- Scheduled and performed maintenance, updates, and software patches
- Administered servers, systems, and services including Windows Server, Linux, Active Directory, DNS, DHCP, and virtualization platforms
- Managed company network accounts on both onsite and cloud-based platforms
- Conducted regular backups and disaster recovery procedures to ensure data integrity and availability
- Administered MDM management of mobile devices including tablets/ipads and phones
- Documented network and system configurations, procedures, and policies
- Communicated with vendors regarding orders, shipment status, and service inquiries
- Shipment receiving/tracking and IT inventory tracking
- Resolved technical issues through research, reproduction, and troubleshooting
- Training and development of materials/skills for end users
- Collaborated with other departments and IT staff to support technology initiatives and projects
- Mentored junior staff
- Stayed current in IT knowledge, industry trends, and best practices to recommend and implement improvements
- Completed IT requests/service calls via phone, email, remote access, and direct interaction.
Design and Implementation Consultant
Next Sequence Technical Solutions
01.2006 - 01.2020
- Design and implement client/server networks or cloud based to meet desired business goals including single sign on, accessible shared resources, wired/wireless networking and remote VPN
- Implement tracking of user authentication, auditing of resources, application deployment for end users self sufficiency
- Security deployments including firewalls, network segregation and AV/EDR solutions
- POS deployment and support
- Website and email hosting
- Audio/Video implementation and support
- On call end user support.
Computer Technician
GE Capital Information Technology Services (ITS)
01.1998 - 01.2000
- Install hardware and software for computers and servers
- Configure operating systems, hardware/software troubleshooting
- Responsible for the repair and maintenance of printers, monitors, scanners and hardware
- Tested systems to ensure the elimination of bugs or viruses
- Programming in DOS for required tasks
- Responsible for performing troubleshooting activities prior to the implementation of new systems
- Performed upgrades on existing computer systems.
- Linked computers to network and peripheral equipment.
Education
Comptia Security -
01.2021
Microsoft Certified Systems Engineer (MCSE:Security) -
01.2008
Networking and Hardware -
Mohawk College of Applied Arts and Technology
01.2001
Skills
- IT Infrastructure Management
- Network Operations
- Cybersecurity Implementation
- Project Management
- Vendor Management and Procurement
- Documentation
- Technical Troubleshooting
- Collaboration
- End-User Support
- Cyber Threat Intelligence (CTI)
- Cybersecurity
- Data Privacy
- Endpoint Security
- Global Operations
- Incident Response
- Industry standards
- Presentations
- Security Operations
- Vulnerability Assessment
Timeline
Design and Implementation Consultant
Next Sequence Technical Solutions
01.2006 - 01.2020
IT Infrastructure Administrator
Hillfield Strathallan College
01.2001 - Current
Computer Technician
GE Capital Information Technology Services (ITS)
01.1998 - 01.2000
Comptia Security -
Microsoft Certified Systems Engineer (MCSE:Security) -
Networking and Hardware -
Mohawk College of Applied Arts and Technology
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