
Community Services professional with over 3 years of experience in supporting newcomers, seniors, and diverse populations through settlement services and community programs. Proficient in needs assessment, service navigation, and referrals to community resources, ensuring successful integration into Canadian society. Expertise in cross-cultural communication and conflict resolution enhances client support and advocacy. Experienced in supervising volunteers, coordinating programs, and utilizing data tracking tools for program evaluation and improvement.
Enhanced newcomer support by standardizing intake protocols for equitable service delivery.
Settlement and family services
Community services and support
Team collaboration
Healthcare navigation
Problem-solving abilities
Reference
· Renu Goodenough
Position: Community Family Program Coordinator at Burnaby Neighbourhood House
Phone: 604 431-0400
Email: renug@burnabynh.ca
· Sara Martinez
Position: Community Senior Program Supervisor at Burnaby Neighbourhood House
Mobile: 236 788-5851
Email: saram@burnabynh.ca