Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rezaur Rahman

Edmonton,AB

Summary

As the former Owner/Operator of Delta Cab, I excelled in operations management and customer service, significantly enhancing customer satisfaction through strategic business planning and effective issue resolution. My expertise in documentation and reporting streamlined processes, reducing costs and fostering a culture of efficiency and high-quality service.

Overview

16
16
years of professional experience

Work History

Owner/Operator

Delta Cab
10.2008 - 08.2024
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Education

Bachelor of Arts - Political Science

Dhaka University
Dhaka Bangladesh
06.1988

Skills

  • Operations Management
  • Documentation And Reporting
  • Business Planning

Languages

English
Professional Working
Bengali
Native or Bilingual
Urdu
Professional Working
Hindi
Professional Working

Timeline

Owner/Operator

Delta Cab
10.2008 - 08.2024

Bachelor of Arts - Political Science

Dhaka University

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Rezaur Rahman