Rezaul Islam
SUDBURY,ON
Summary
Dynamic fashion professional with a proven track record at TJX Canada, excelling in visual merchandising and customer relationship management. Adept at sourcing products and enhancing service delivery, I consistently elevate customer satisfaction and drive repeat business through innovative strategies and effective communication. Flexible and results-oriented, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Store Associate- Fashion
TJX Canada (Winners)
Sudbury, Canada
10.2023 - Current
- Optimized service delivery by managing customer demand and preferences.
- Executed visual merchandising strategies to elevate product presentation.
- Facilitated ongoing staff communication to enhance customer service quality.
- Oversaw customer satisfaction initiatives, ensuring positive experiences for all clients.
- Provided personalized styling guidance, boosting customer satisfaction and repeat business.
- Maintained visual merchandising standards to highlight trends and increase sales.
- Operated checkout areas efficiently, promoting loyalty programs effectively.
Fashion Associate Merchandiser
Walmart Canada
Sudbury, Canada
11.2019 - 08.2023
- Managed customer demand and preferences to enhance service delivery.
- Executed cash handling responsibilities accurately and efficiently.
- Facilitated regular communication with staff to optimize customer service quality.
- Ensured high levels of customer satisfaction through effective problem resolution.
- Implemented visual merchandising strategies to improve product presentation.
EXECUTIVE IN MERCHANDISING
Bangladesh Export Import Company Limited
Gazipur, Bangladesh
01.2020 - 12.2020
- Source, develop, and follow through on all products placed from development to shipment according to seasonal calendars to meet customer requirements.
- Development, Proto, SMS, and other production sample follow-ups.
- Distribute complete sample requests and orders to the appropriate departments.
- Prepare costing sheets & confirm final costing with the customer & place confirmed orders among the nominated suppliers.
Education
M. Eng. - Engineering Science
Laurentian University-Université Laurentienne
Sudbury, ON, Canada05.2025
BACHELOR OF SCIENCE - Knitwear Manufacturing & Technology
BGMEA University of fashion & Technology
Dhaka, Bangladesh08.2023
Skills
- Visual merchandising
- Product sourcing
- Market analysis
- Customer relationship management
- Supply chain coordination
- Flexible schedule adaptability
Availability
Any Day in the week Including Weekends.
References
- Christena Hurley, Store Manager, Winners TJX, 1499 Marcus Dr, Greater Sudbury, ON, P3B 4K5, Canada, +1 705 675 1151
- Sandy, Manager Fashion team, Walmart, 2416 Long Lake Road, Sudbury, ON, P3E 5H5, Canada, +1 705 280 9427
Timeline
Store Associate- Fashion
TJX Canada (Winners)
10.2023 - Current
EXECUTIVE IN MERCHANDISING
Bangladesh Export Import Company Limited
01.2020 - 12.2020
Fashion Associate Merchandiser
Walmart Canada
11.2019 - 08.2023
M. Eng. - Engineering Science
Laurentian University-Université Laurentienne
BACHELOR OF SCIENCE - Knitwear Manufacturing & Technology
BGMEA University of fashion & Technology
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