Rezaul Hasan
Winnipeg,MB
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Embassy of the People`s Republic of Bangladesh
Ankara , Ankara
05.2011 - 12.2023
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Greeted visitors and provided general information about the company.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed, edited and typed complex memos and reports with job-related software.
Customer Service Representative
Bim Retail Market
Ankara , Ankara
04.2008 - 04.2011
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries via phone, email, and chat.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Collected deposits or payments and arranged for billing.
- Supported sales team members to drive growth and development.
- Updated databases with new and modified customer data.
Building Supervisor
Asset Developments & Holdings Ltd
Dhaka , Bangladesh
09.2006 - 01.2008
- Assisted in recruiting new tenants for vacant units.
- Organized emergency response plans in case of any disasters or crises.
- Maintained accurate records of building operations, including tenant information, lease agreements, rent collections.
- Coordinated repairs and renovations with contractors and service providers.
- Conducted regular safety inspections of the premises and equipment.
- Resolved tenant complaints promptly in a professional manner.
- Provided technical support on a variety of issues related to the building's infrastructure.
Education
BBA - Business Administration
Premier University & Technology
Dhaka Bangladesh03-2011
Skills
- Scheduling
- Report Writing
- Office Administration
- Travel Coordination
- Appointment Scheduling
- Database Management
- Memo preparation
- Invoice Processing
- Data Entry
- Customer Service
Certification
- Manitoba 5F Driving License
- Manitoba Temporary Security License
Languages
English
Professional
Turkish
Full Professional
Bengali
Native/ Bilingual
Timeline
Administrative Assistant
Embassy of the People`s Republic of Bangladesh
05.2011 - 12.2023
Customer Service Representative
Bim Retail Market
04.2008 - 04.2011
Building Supervisor
Asset Developments & Holdings Ltd
09.2006 - 01.2008
BBA - Business Administration
Premier University & Technology
- Manitoba 5F Driving License
- Manitoba Temporary Security License
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