REZAN YUSUF
Edmonton
Overview
7
7
years of professional experience
Work History
Store Manager
Bell Mobility
07.2022 - 03.2024
- Effectively managed employee performance through regular feedback, coaching and performance evaluations.
- Resolved employee conflicts and addressed grievances in a fair and timely manner.
- Managed all aspects of recruitment, from sourcing candidates to conducting interviews and onboarding new hires
- Directed and coached a sales team, fostering a collaborative work environment and ensuring alignment with company goals and values.
Recruiter
Bell
01.2022 - 07.2022
- Reviewed resumes, conducting initial phone screenings, and evaluated candidates qualifications and fit for specific roles.
- Scheduled and coordinated interviews with hiring managers and candidates, ensuring a smooth and efficient process.
- Collaborated with hiring managers to understand job requirements and expectations.
- Advertised job opportunities on social media platforms and job boards.
Sales Representative
Bell Mobility
05.2019 - 07.2022
- Consistently met or exceeded sales targets and quotas through effective communication and strategic selling techniques.
- Maintaining strong relationships with clients, ensuring their needs were understood and met consistently.
- Collaborated with sales team to achieve store targets, providing support and fostering a teamwork environment.
- Trained and mentored new sales representatives.
Senior Home Receptionist
GEF Senior Housing
02.2017 - 01.2019
- Demonstrated strong communication skills in interacting with residents, families, and external stakeholders
- Handled various administrative tasks, including data entry, filing, and inventory management
- Collaborated with other staff members to address resident needs and concerns promptly and effectively
- Managed a multi-line phone system, directing inquiries and scheduling appointments with efficiency
Education
Bachelor of Commerce -
MacEwan University
Edmonton, AB06.2022
Skills
- Leadership
- Team Management
- Recruitment and Hiring
- Training and Developing
- Performance Management
- Time Management
- Conflict Resolution
- Proficient in Microsoft Excel and Word
- Collaborative Team Player
- Relationship Building
Timeline
Store Manager
Bell Mobility
07.2022 - 03.2024
Recruiter
Bell
01.2022 - 07.2022
Sales Representative
Bell Mobility
05.2019 - 07.2022
Senior Home Receptionist
GEF Senior Housing
02.2017 - 01.2019
Bachelor of Commerce -
MacEwan University