Reza Khalili
Richmond Hill,Canada
Summary
Industrious Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge, with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions.
Overview
26
26
years of professional experience
Work History
Director
SOSO Ministries (non-profit charity)
01.2020 - Current
- Led staff training programs to enhance professional development and strengthen team cohesion.
- Oversaw fundraising campaigns to secure financial support for charitable activities.
- Collaborated with stakeholders to align mission goals with community needs and resources.
- Coordinated volunteer engagement efforts to boost community participation and support for initiatives.
- Analyzed operational performance metrics to identify and implement operational improvements.
Salesperson
Re/Max Your Community Realty
01.2017 - Current
- Guided clients in identifying properties that matched their specific requirements, enhancing client satisfaction.
- Negotiated purchase agreements and contracts on behalf of clients with professionalism.
- Monitored local real estate market trends and pricing to provide informed guidance to clients.
- Built strong relationships with clients through excellent communication and personalized service.
- Provided personalized service to build relationships with customers.
- Created new business opportunities through targeted cold calling efforts, expanding client base.
Subway Owner
Multiple stores
01.2002 - 01.2017
- Trained and mentored staff on operational procedures and customer service standards.
- Managed financial reporting and budgeting processes to support informed decisions on franchise performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed marketing strategies that enhanced brand visibility and strengthened community engagement.
- Coordinated promotional events that boosted store traffic and contributed to revenue growth.
- Sourced and interviewed candidates to fill staffing needs across all locations.
Salesperson
Future Shop
01.2000 - 01.2002
- Developed strong client relationships to drive repeat business and referrals.
- Engaged with customers to deliver professional and courteous support for sales and service inquiries.
- Collaborated with team to develop targeted sales strategies and presentations that addressed customer needs.
- Facilitated weekly team meetings to identify sales opportunities, strategize, and implement new promotions.
Education
Political Science Major
University of Toronto
Toronto, ON05-2003
High school or equivalent -
Thornlea Secondary School
Ontario01.1999
Skills
- Sales management
- Business development
- Strategic planning
- Project coordination
- Team collaboration
- Negotiation techniques
- Problem solving
- Staff training
References
Available upon request
Volunteer Experience
Director - SOSO Ministries (non-profit charity) 2020 - Present
Languages
English
Professional
Farsi
Professional
Timeline
Director
SOSO Ministries (non-profit charity)
01.2020 - Current
Salesperson
Re/Max Your Community Realty
01.2017 - Current
Subway Owner
Multiple stores
01.2002 - 01.2017
Salesperson
Future Shop
01.2000 - 01.2002
Political Science Major
University of Toronto
High school or equivalent -
Thornlea Secondary School