Reza Karimi
Toronto,Canada
Summary
Enthusiastic and resourceful professional with experience in administrative operations, data entry, and customer service looking to work as a Support Assistant B with the City of Toronto. Motivated and meticulous with extensive experience in clerical duties including appointment scheduling, record keeping, and written and verbal communications. Advanced proficiency in Microsoft Office Suite and Google Suite programs. Team player with an exceptional ability to work quickly and efficiently under high pressure through utilizing skills in organization, multitasking, and time management. Well experienced working as a front-line worker during the Covid-19 Pandemic through multiple roles ensuring the safety and satisfaction of the citizens of Toronto and holding the values of the City of Toronto.
Overview
6
6
years of professional experience
Work History
Pool in Charge
The City of Toronto
04.2024 - Current
- Ensure compliance with Ontario Health Regulations and all relevant Policy and Procedure manuals
- Responsible for and in charge of the administration and operation of the pool and on site programs
- Ensure that all staff are qualified and trained in emergency procedures and skills required of their position
- Ensures that facility is appropriately equipped
- Executing emergency procedures and uses safety/rescue equipment
- Interacts with the public and staff to provide program information
- Coordinates, plans, organizes, and implements special events
- Performs administrative tasks to support the program including cash handling
- Attends and participates in meetings and training sessions
- Plans and implements staff training on site
- Performs maintenance/janitorial duties as required, which include but not restricted to change room/washroom cleaning and disinfecting, pool chemistry tests, vacuuming, backwashing, chemical balancing, and pool fouling clean up
- Ensures staff follow the principles of Healthy Child Development (HIGH FIVE) in the planning and delivery of programs
Lifeguard & Swim Instructor
The City of Toronto
03.2020 - 04.2024
- Develop lesson plans for students of different ages and skill levels
- Lead swim classes for students across all ages
- Supervising swimming activities and ensuring policies, guidelines, and safety procedures are followed while providing excellent customer service
- Informing swimmers of improper, unsafe, and dangerous activities
- Administering first aid in the event of injury
- Rescuing swimmers in danger of drowning and administering CPR if needed
- Inspecting pool facilities to ensure that they are safe and usable, and supporting aquatics emergency action plan as needed
- Supervising and assisting in cleaning the pool and related facilities and equipment
Senior Services & Long-Term Care Support
Carefree Lodge
01.2022 - 04.2022
- Screened staff and visitors entering the residence for Covid-19 symptoms
- Reviewed resident dietary restrictions and plans, and assisted with the preparation of residents’ food in accordance with meal schedules
- Reported residents’ nutrition consumption to appropriate nurses and caregivers
- Ensured kitchen and high touch surfaces were organized, sanitized, and clean
- Engaged residents in conversations and socialization activities and events
Tier 2 Administrative Support Assistant C
Mitchell Field Community Centre Mass Immunization Clinic
03.2021 - 08.2021
- Welcomed clients and monitored line-ups to ensure physical distancing was maintained
- Assisted with the setup, cleanup, and flow of clinic operations
- Tracked, documented and reported on client registration (appointments and walk-in)
- Screened clients for Covid-19 related symptoms as per protocols
- Ensured clients were provided with or were wearing a mask and sanitized their hands
- Determined and supported various client accessibility needs
- Answered client questions and concerns regarding the immunization process
Assistant Teacher
Spirit of Math Schools (Don Mills Campus)
09.2018 - 02.2021
- Supported student success through ensuring completion of in-class assignments and homework and answered student questions
- Reviewed, marked, and corrected students assignments and homework to ensure accuracy and provided appropriate feedback
- Assisted absent students through providing them with information and resources to get caught up with any and all missed lessons and coursework
- Provided students requiring extra assistance with one-on-one guidance and support
- Answered the classroom door to ensure students and teachers were not deviated from lessons and supervised students in the school hallways to ensure safety
- Maintained professional, respectful, and helpful demeanor and attitude with all students, parents, and peers to ensure a positive and fulfilling experience
Education
High School Diploma -
George S Henry Academy
Toronto, Ontario06.2020
Bachelor of Science - Computer Science
York University
Toronto, ON04-2026
Skills
- Microsoft Office Suite
- Google Suite
- Customer Service
- Communication (Oral, Written)
- Data Entry with Salesforce
- Clerical Duties
- Math & Accounting
- Leadership and Organization
- Clinical leadership
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Pool in Charge
The City of Toronto
04.2024 - Current
Senior Services & Long-Term Care Support
Carefree Lodge
01.2022 - 04.2022
Tier 2 Administrative Support Assistant C
Mitchell Field Community Centre Mass Immunization Clinic
03.2021 - 08.2021
Lifeguard & Swim Instructor
The City of Toronto
03.2020 - 04.2024
Assistant Teacher
Spirit of Math Schools (Don Mills Campus)
09.2018 - 02.2021
High School Diploma -
George S Henry Academy
Bachelor of Science - Computer Science
York University
Similar Profiles
Sofia DininioSofia Dininio
Swim Camp Counselor at The City of TorontoSwim Camp Counselor at The City of Toronto
Fernando Da Luz CarnelosFernando Da Luz Carnelos
Heavy Duty Cleaner at City of Toronto Senior Services and Long Term Care Division-TorontoHeavy Duty Cleaner at City of Toronto Senior Services and Long Term Care Division-Toronto
XIN LINXIN LIN
Resource Consultant Internship at Toronto Children’s Services, City of TorontoResource Consultant Internship at Toronto Children’s Services, City of Toronto