Goal-oriented manager with distinguished experience in FMCG industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
19
19
years of professional experience
Work History
Professional Services Manager
Siava Ideas Accelerated
Vancouver, BC
02.2022 - Current
Planned, organized, directed, controlled and evaluated operations of establishment
Represented company within various economic and social organizations
Developed action plans, provided expertise in response to client needs, supported and advised project teams
Planned, administered and controlled budgets for more than 100 client projects, contracts, equipment and supplies
Directed, trained and advised 7 direct report staff in development and implementation of service quality
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
General Manager
Henkel Beauty care
Iran
07.2015 - 08.2021
Full responsibility of 41M Euro P&L.
Planned, developed, organized and evaluated company policies and procedures in line with global strategy
Led executive committee including, sales, marketing, finance, HR, Production, supply, IT, legal and other departments of organization team of plus 400 staff
Empowered team by recruiting and training staff for company and led by example
Represented company within various economic and social organizations
Designed different sales and marketing strategies based on market needs
Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
Established personnel performance metrics to encourage efforts toward common goals.
Worked closely with organizational leadership and board of directors to strategically affect operational direction.
Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
Developed impactful and strategic partnerships with clients to drive business development.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with top 10 key customers and suppliers through account development.
National Sales Manager (National Field Force Manager)
Iran British American Tobacco
Iran
05.2014 - 06.2015
Managed national sales programs, supervised more than 1,000 sales representatives and evaluated Key Performance Indicator for promotional opportunities.
Directed effective hiring, orientation, training, development, and retention of sales staff to maximize team performance.