Reyvin Brylle Ledesma
York,Ontario
Summary
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Bluenotes
2022.07 - 2022.10
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Sporting Life
2021.12 - 2022.01
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Bluenotes
2022.07 - 2023.10
- Organized and restocked merchandise
- Maintained up-to-date knowledge of product sales and upcoming releases
- Greeted and assisted customers with any questions and/or concerns
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Manager in Training
Bluenotes
2023.10 - 2024.02
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Stock Manager
Bluenotes
2024.02 - Current
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Set up displays of merchandise to market new products to customers.
- Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.
- Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
- Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
- Collaborated closely with sales teams to ensure adequate stock levels based on customer demands and seasonal trends.
- Implemented effective stock rotation strategies to minimize waste and maintain product freshness.
- Used Canship to transfer out merchandise to other locations.
Education
Ontario Secondary School Diploma -
Marshall McLuhan
Toronto, Ontario2023
Skills
- Stock replenishment
- Sales Planning
- Problem-Solving
- Time Management
- Customer Service
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Team Collaboration
- Shipping and receiving
- Decision-Making
- Goal Setting
- Positive Attitude
- Teamwork and Collaboration
- Task Prioritization
- Adaptability
Languages
English
Elementary
Certification
- Worker Health and Safety Awareness 4 Step Training, 01/01/21
- WHIMIS, 03/01/22
- CPR + First Aid, 06/01/22
Accomplishments
Honour Roll, 09/01/20
References
Available Upon Request
Timeline
Stock Manager
Bluenotes
2024.02 - Current
Manager in Training
Bluenotes
2023.10 - 2024.02
Sales Associate
Bluenotes
2022.07 - 2022.10
Sales Associate
Bluenotes
2022.07 - 2023.10
Sales Associate
Sporting Life
2021.12 - 2022.01
Ontario Secondary School Diploma -
Marshall McLuhan
- Worker Health and Safety Awareness 4 Step Training, 01/01/21
- WHIMIS, 03/01/22
- CPR + First Aid, 06/01/22
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