Reynold Ford
Calgary,Canada
Summary
Professional with experience in airport operations and logistics management. Prepared to enhance efficiency and safety in airport operations. Skilled in team leadership, problem-solving, and effective communication. Reliable, adaptable, and focused on achieving results and fostering collaborative environment.
Overview
33
33
years of professional experience
Work History
Ramp Service Agent
West Jet
07.2024 - Current
- Responsible for the safe and timely movement of local and connecting guest baggage, as well as functions associated with the overall safe and efficient operations of the ramp
- Communicate regularly to3rd Party Ground Crew Chiefs to ensure properly briefed on flight planning
- Offload and transport baggage to appropriate carousels
- Operate and position all required ground service equipment airside
- Perform basic ground service equipment maintenance checks
- The monitoring and support of parked and RON aircraft
- Report Safety Hazards and incidents to the Ramp Service Agent / Leadership Team
- Other functions associated with the safe and efficient operations of the ramp
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Supervisor Bag Room
Unifi Aviation
11.2023 - Current
- Working with the Unifi Team within the bag room department ensuring that the movement of bags and goods runs smoothly
- Manage daily allocation of manpower in the bagrooms to ensure smooth operation
- Assign GSE to bagroom drivers and ensure proper charging
- Coach and mentor employees, while enforces Company policies and procedures
- Write daily shift notes, record agent conversations related to any work-related incidents
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Investigate and report any missed bags
- Collaborate with our airline partners on anything baggage-related
- Ensure Pre-Operational Inspections for all equipment used during the shift are completed
- Enforced safety policy compliance and proper PPE in the bag room
- Review assigned ULDs, and complete uplift requests as required
- Conduct quality inspections
Duty Manager
ATS
09.2022 - 11.2023
- Started my career with ATS as Ramp Agent, progressed to Crew Chief and progressed to working as Duty Manager
- Unfortunately, ATS lost the contract at the airport for WestJet and closed operations
- I moved from ATS to my current position at Unifi
- Supervise and direct the work of ramp team members as they unload/unload and service aircraft
- Create and manage schedules to ensure adequate staffing for all ramp operations
- Serve as point person for customers and management to minimize or eliminate potential delays
- Observe and enforce all ATS and Airline safety regulations as well as company policies
- Assure that all GSE maintenance procedures are assigned and completed on each shift
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest and log flight information for billing purposes
- Actively search for and report to station management any future business opportunities
- Assist with all ramp team duties (safety walks, baggage/cargo handling, aircraft servicing, safely operating GSE around aircraft, etc.) as needed
SERVICE TECHNICIAN
FLYNN CANADA (COMMERIAL ROOFING)
07.2016 - 09.2022
- Attend emergency repairs to commercial properties to Install, repair, or replace many different roofing materials
JUDO & AIKIDO TEACHER
BUSEN MARTIAL ARTS CLUB
10.2009 - 07.2016
- Following completion of my black belt I worked towards getting my sensei qualification and then set up and ran a martial arts school for adults and children
- Also ran some ad hoc self-defense courses for adults
SECURITY OFFICER
BAA AIRPORT AUTHORITY
01.2003 - 08.2009
- I worked at the airport two days a week varying shifts whilst working in family business
- My duties included working airside on the x-ray machine, searching passengers and vehicles, making sure the airport was safe and secure
OWNER
FORD & SONS ROOFING
08.2000 - 01.2003
- Working for the family business getting new business, estimates and preparing estimates
- Attended roof repairs and constructed new roofs using asphalt, felt, lead, slating, bitumen, GRP, liquid rubber, lead and copper
Panel beater and sprayer
Curry motors
08.1991 - 07.2000
- Panel beating, panel preparation, spraying, Stripping and fitting
Education
AEC / DEP or Skilled Trade Certificate - Alberta Security Licence
Columbia College
Calgary, AB01.2020
National Certificate - Door Supervisors
City & Guilds BIIAB
01.2005
City & Guilds Level1 - Plumbing
Feltham community College
01.2004
AEC / DEP or Skilled Trade Certificate - Autobody
Guildford College
01.1994
High School GCSE’s - English, Math, Science, Phys Ed, History
Esher College
01.1992
Skills
- Management
- Security
- Leadership and mentorship
- Customer service
- Time management
- New employee training
- Team supervision
- Professionalism and integrity
- Work planning and organization
Timeline
Ramp Service Agent
West Jet
07.2024 - Current
Supervisor Bag Room
Unifi Aviation
11.2023 - Current
Duty Manager
ATS
09.2022 - 11.2023
SERVICE TECHNICIAN
FLYNN CANADA (COMMERIAL ROOFING)
07.2016 - 09.2022
JUDO & AIKIDO TEACHER
BUSEN MARTIAL ARTS CLUB
10.2009 - 07.2016
SECURITY OFFICER
BAA AIRPORT AUTHORITY
01.2003 - 08.2009
OWNER
FORD & SONS ROOFING
08.2000 - 01.2003
Panel beater and sprayer
Curry motors
08.1991 - 07.2000
National Certificate - Door Supervisors
City & Guilds BIIAB
City & Guilds Level1 - Plumbing
Feltham community College
AEC / DEP or Skilled Trade Certificate - Autobody
Guildford College
AEC / DEP or Skilled Trade Certificate - Alberta Security Licence
Columbia College
High School GCSE’s - English, Math, Science, Phys Ed, History
Esher College
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