Reyna Sanchez
Edmonton,AB
Summary
Operations leader with 15+ years of experience driving efficiency, safety, quality assurance, and customer satisfaction across logistics, wellness, and transportation. Proven ability to build and train high-performing teams, optimize workflows, and deliver exceptional service. Adaptable, with a strong focus on quality, development, and culture. Logistics experience, including delivering successful improvements for business operations, profitability, and team development. Resourceful project manager and compliance specialist who thrives in fast-paced, changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
21
21
years of professional experience
Work History
Training Facilitator
Registrar of Voters, County of San Bernardino
09.2024 - 12.2025
- Facilitate training sessions for new and returning election employees, ensuring understanding of election procedures, compliance, and customer service standards.
- Develop instructional materials and deliver hands-on workshops to enhance performance and confidence among staff.
- Assess trainees' progress and provide ongoing coaching and support to strengthen skills and efficiency.
- Experience directly aligns with classroom instruction, lesson planning, and creating engaging learning environments for diverse groups of learners.
Class A CDL Driver
DJW
REDLANDS, CALIFORNIA
07.2022 - 04.2023
- Operated Class A trucks to transport goods efficiently and safely.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Navigated various routes while adhering to traffic laws and regulations.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Communicated effectively with dispatch to coordinate delivery schedules.
- Loaded and unloaded cargo securely following company procedures.
Founder | Body Sculpting Specialist
Her Ascension LLC
Rialto, California
01.2020 - 07.2022
- Provide customized treatment plans, educating clients and delivering measurable results.
- Train and mentor staff on service standards, safety, and client experience.
- Maintain a supportive, customer-centered environment that fosters confidence and personal growth.
- Developed personalized programs and educational materials - skills now applied to designing engaging English lessons for young learners.
Operations Manager & Special Events Coordinator
Dolls Kill
01.2018 - 01.2020
- Set up new warehouse operations, including layout, staffing, and inventory control.
- Managed up to 200+ employees across multiple shifts, leading with strong communication and training.
- Created and led training sessions to develop staff performance - experience that translates into structuring classroom learning and motivating students.
Area Manager
QVC
01.2016 - 01.2018
- Managed daily multi-department operations to maximize efficiency and safety.
- Supervised and coached team members, building positive work culture and communication.
- Applied coaching and feedback methods that align with teaching and classroom management practices.
Supervisor
UPS
01.2005 - 01.2016
- Led inbound, outbound, and dispatch operations with focus on safety and efficiency.
- Trained and developed employees for improved performance and compliance.
- Gained extensive experience in instruction, coaching, and performance evaluation - foundational skills for teaching and guiding learners.
Education
120-Hour TEFL Certification -
International TEFL Organization
01.2025
Class A Driver Certification -
Skyway Trucking School
01.2022
Bachelor's Degree - Business Management
San Bernardino Valley College & University of Phoenix
01.2016
Skills
- Team Leadership
- Training & Staff Development
- Quality Assurance
- Auditing
- Process Improvement
- Communication
- Adaptability
- Supply chain management
- Wellness Education
- Logistics
- Operational Coordination
- Customer Service
- Relationship Building
- Inventory management
- Strategic planning
- Multi-unit operations management
- Fast pace environments
Relocation
Canada
Timeline
Training Facilitator
Registrar of Voters, County of San Bernardino
09.2024 - 12.2025
Class A CDL Driver
DJW
07.2022 - 04.2023
Founder | Body Sculpting Specialist
Her Ascension LLC
01.2020 - 07.2022
Operations Manager & Special Events Coordinator
Dolls Kill
01.2018 - 01.2020
Area Manager
QVC
01.2016 - 01.2018
Supervisor
UPS
01.2005 - 01.2016
120-Hour TEFL Certification -
International TEFL Organization
Class A Driver Certification -
Skyway Trucking School
Bachelor's Degree - Business Management
San Bernardino Valley College & University of Phoenix