Reyna Palomera
Temecula
Summary
Dedicated nurse who strives and is committed in delivering exceptional patient centered care. Able to make quick and informed decisions in high-pressure situations. Intentional in prioritizing patient and patient family comfort while providing care. As well as collaborating with colleagues to achieve the best possible patient outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse, Neonatal Intensive Care
Rady Children's Hospital
09.2025 - Current
- Collaborated with multidisciplinary teams to develop individualized care plans for infants.
- Implemented infection control measures to ensure a safe environment for patients and staff.
- Assessed, evaluated, and cared for neonate and pediatric patients.
- Provided emotional support to families during critical stages in the NICU, fostering trust and open communication.
Registered Nurse, NICU
Cox Health South
11.2023 - 05.2025
- Implemented evidence-based practices to enhance patient outcomes and improve overall care quality.
- Assisted with complex medical procedures such as intubation, lumbar punctures, and umbilical line placements under physician supervision.
- Promoted family-centered care by providing education, support, and resources to parents of NICU patients.
- Advocated for patient rights and needs, ensuring a patient-centered approach to care delivery within the NICU setting.
Client Services Supervisor
GPS Trackit
12.2017 - 06.2019
- Trained and mentored team members on best practices in client service delivery.
- Supervised client interactions, ensuring high satisfaction and timely resolution of inquiries.
- Led initiatives for onboarding new clients, streamlining integration processes for better experiences.
- Developed process improvements, enhancing operational efficiency and service quality.
Account Representative
Monterey Financial Services
12.2014 - 11.2017
- Analyzed accounts for delinquencies and other ongoing issues.
- Managed high-volume collections through effective communication and negotiation techniques.
- Developed customized payment plans to improve customer compliance and satisfaction.
- Streamlined collection workflows, enhancing team efficiency and reducing operational redundancies.
Education
Bachelor of Science - Nursing
Missouri State University
Springfield, Missouri, MO05-2025
Associate of Science - Nursing
Ozarks Technical Community College
Springfield, Missouri, MO10-2023
Skills
- Neonatal Care
- Patient Assessment
- Health Education
- NICU Procedures
- Infection Control
- Team Leadership
- Family Support
- Healthcare Documentation
- Endotracheal tube care
- Parenteral nutrition
- Neonatal resuscitation
- Blood transfusion
- Ventilator management
- Premature care
- Honest and dependable
- Problem-solving
- Problem-solving abilities
Certification
- Licensed Registered Nurse - Ca License #95413404
- Licensed Registered Nurse - Mo License #2024005755
- Neonatal Resuscitation Program
- Basic Life Support, American Heart Association
- STABLE
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Registered Nurse, Neonatal Intensive Care
Rady Children's Hospital
09.2025 - Current
Registered Nurse, NICU
Cox Health South
11.2023 - 05.2025
Client Services Supervisor
GPS Trackit
12.2017 - 06.2019
Account Representative
Monterey Financial Services
12.2014 - 11.2017
Bachelor of Science - Nursing
Missouri State University
Associate of Science - Nursing
Ozarks Technical Community College