Reyna Favila
San Bernardino
Summary
Dedicated professional with extensive experience in food service, adept at managing staff and daily operations. Proven ability to excel in fast-paced environments while delivering exceptional customer service. Strong interpersonal and multitasking skills contribute to effective team collaboration and individual performance. Committed to continuous learning and skill development to enhance career trajectory. Works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in a fast-paced, customer-focused environment.
Overview
10
10
years of professional experience
Work History
Bartender
Knockouts Sports Bar
Arcadia
12.2024 - Current
- Assisted in setting up the bar for service shift.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Bottle Server
Enzo night club
San Jose
04.2020 - 08.2022
- Greeted customers, provided menus and answered questions about menu items.
- Prepared drinks according to recipes utilizing correct measurements for ingredients used.
- Restocked bar supplies such as ice, garnishes, napkins, straws during shift changes.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Maintained accurate cash handling practices while efficiently serving customers.
Personal Trainer
24 Hour Fitness
San Jose
03.2018 - 11.2020
- Instructed clients in stretching techniques to enhance flexibility and minimize injury risk.
- Encouraged participation in activities outside gym to promote balanced lifestyle.
- Scheduled client appointments and maintained effective communication via phone and email.
- Provided guidance on proper form, technique, and safety during exercise execution.
- Maintained performance records including weight loss and muscle gain metrics.
- Conducted assessments to evaluate physical condition, strength, flexibility, and body composition.
Server, Hostess, Takeout Specialist
PF Chang's China Bistro
11.2015 - 12.2016
- Welcomed guests, processed cash transactions, served tables efficiently within 15-second time frame, achieved sales and membership objectives, cultivated relationships with guests to enhance service quality and encourage loyalty.
Catering/Serving
Night & Day Productions, Bay Area
09.2015 - 08.2016
- Provided on-call support for various events including company parties and weddings.
Uphold professional appearance to ensure high-quality guest service.
Efficiently managed tasks in dynamic environments during extended work hours.
Handled physical demands involving lifting, standing, and sitting throughout events.
Coordinator/Take-out
Buca de Beppo, Oakridge Mall San Jose
San Jose
08.2015 - 01.2016
- Required great customer service, handled cash, trained other employees, met certain sales goals and coordinated the hosting floor.
Education
Foothill Community College
Los Altos, Ca06.2025
HS Diploma -
Holtville High School
Holtville, Ca01.2015
Certificate - PT
NASM
Skills
- Knowledge transfer
- Active learning
- Technical proficiency
- Software expertise
- Problem solving
- Data analysis
- Data evaluation
- Time management
- Team collaboration
- Customer service
- Sales strategies
Projects
My Future, I have a 2 year plan, 5 year plan, and a 10 year plan. I am currently projecting on living a healthy lifestyle obtaining a disciplined eating, sleeping, and training (6x a week/4 a month) schedule. I am also training and constructing meal plans for my own clients for free to enhance my skills and be courteous.
References
References available upon request.
Timeline
Bartender
Knockouts Sports Bar
12.2024 - Current
Bottle Server
Enzo night club
04.2020 - 08.2022
Personal Trainer
24 Hour Fitness
03.2018 - 11.2020
Server, Hostess, Takeout Specialist
PF Chang's China Bistro
11.2015 - 12.2016
Catering/Serving
Night & Day Productions, Bay Area
09.2015 - 08.2016
Coordinator/Take-out
Buca de Beppo, Oakridge Mall San Jose
08.2015 - 01.2016
Foothill Community College
HS Diploma -
Holtville High School
Certificate - PT
NASM