Reyna Alvarez

Santa Ana

Summary

Dynamic and dedicated professional with a strong background in customer service at The Habit Burger Grill. Proven ability to enhance customer satisfaction through effective issue resolution and teamwork. Skilled in cash handling and point-of-sale operations, demonstrating reliability and a commitment to excellence in fast-paced environments.

Overview

year of professional experience

Work History

Cashier

The Habit Burger Grill

04.2024 - Current

Processed customer transactions accurately and efficiently.
Assisted customers with product inquiries and provided excellent service.
Maintained clean and organized checkout areas for optimal efficiency.
Learned point-of-sale systems to facilitate smooth transactions.
Collaborated with team members to improve overall customer experience.
Handled cash, credit, and digital payments securely and responsibly.
Resolved customer issues promptly to ensure satisfaction and loyalty.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
Training new employees

Education

No Degree - Criminal Justice

Santa Ana College

Santa Ana, CA

06-2026

High School Diploma -

Segerstrom High School

Santa Ana, CA

05-2025

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Team collaboration
Customer service excellence
Reliability and punctuality

Cash register operation
Order taking
Issue resolution
Complex Problem-solving
Staff training
Attention to detail
Hospitality and accommodation
Honest and dependable

Languages

Spanish

Native or Bilingual

Timeline