Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Health Care Aide
Holy Family Home
Winnipeg, MB
08.2017 - Current
Assisted residents with bathing and dressing to promote personal hygiene.
Distributed drinking water and nourishment to residents.
Observed and reported unusual symptoms and changes to charge nurse.
Reported any changes or concerns to supervising nurse or physician promptly.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Answered call lights promptly in order to meet patient needs in a timely manner.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Swing Mana
Macdonald's restaurant
Winnipeg, MB
10.2010 - Current
Implemented operational procedures to ensure compliance with company policies and safety regulations.
Inspected all areas of the store regularly to ensure they were clean and properly stocked.
Oversaw food preparation, production and presentation according to quality standards.
Assisted staff by serving food and beverages or bussing tables.
Resolved problems or concerns to satisfaction of involved parties.
Promoted safe working conditions by monitoring safety procedures and equipment.
Trained new employees to perform duties.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Supervised teams' work to maintain consistent quality and performance levels.
Monitored inventory levels to ensure adequate stock for customers' needs.
Trained workers to close skill gaps and improve overall productivity.
Assisted customers in selecting products that best met their needs while upselling additional items.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Supervisor
A&W Restaurant
Winnipeg, MB
04.2008 - 10.2010
Monitored staff performance and addressed issues.
Entered time and attendance logs in preparation for payroll.
Delegated work to staff, setting priorities and goals.
Analyzed customer feedback data to develop action plans for improving services offered.