Reyes Fajardo
Bakersfield,CA
Summary
Dynamic professional with a proven track record at North Of The River Recreation & Park District, excelling in administrative tasks and time management. Demonstrated expertise in enhancing operational efficiency and team collaboration. Skilled in software aptitude and adept at fostering excellent communication. Achieved significant improvements in customer service and scheduling efficiency.
Overview
7
7
years of professional experience
Work History
Facility Attendant/Clerk
North Of The River Recreation & Park District
02.2023 - Current
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
- Monitored expenditures and recommended vendor changes to eliminate issues.
- Contacted trade-specific companies for equipment and building repair quotes.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Front Desk Clerk
Cancholas Party Rental
01.2020 - 02.2023
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
Courier
Peninsula Messenger Service
01.2022 - 01.2022
- Drove safely at all times to avoid accidents and harm.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
- Utilized GPS navigation systems to navigate faster routes.
Office Clerk
NCMI Corporation
06.2017 - 03.2020
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support, addressing routine, and special requirements.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Diploma - Medical Office Specialist
Kaplan College
Bakersfield, CA05.2015
High School Diploma -
Mira Monte High School
Bakersfield, CA06.2013
Skills
- Administrative tasks
- Time Management
- Excellent Communication
- Teamwork and Collaboration
- MS Office Aptitude
- Scheduling and calendar management
Languages
Spanish
Native or Bilingual
Timeline
Facility Attendant/Clerk
North Of The River Recreation & Park District
02.2023 - Current
Courier
Peninsula Messenger Service
01.2022 - 01.2022
Front Desk Clerk
Cancholas Party Rental
01.2020 - 02.2023
Office Clerk
NCMI Corporation
06.2017 - 03.2020
Diploma - Medical Office Specialist
Kaplan College
High School Diploma -
Mira Monte High School
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