Enthusiastic team player eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of the work environment. Motivated to learn, grow, and excel.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills
Outgoing Volunteer providing experience helping non-profit organizations with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish a measurable impact.
Overview
13
13
years of professional experience
Work History
Planning Officer
Directorate Of Citizenship And Immigration Control
08.2020 - 09.2022
Improved efficiency of the planning process by streamlining workflows and communication channels.
Established strong working relationships amongst the different Departments, hence fostering collaborative problem-solving environments.
Provided support, structure and guidance to drive organizational planning efforts.
Evaluated project performance against goals and took action to address deviations.
Synchronized and integrated operational planning efforts across staff sections to develop and test transition and turnover plans.
Collaborated with stakeholders to address their concerns and incorporate feedback into planning initiatives.
Analyzed data and reports from previous planning cycles to make work plans for future cycles.
Prepared proposals on behalf of the Directorate for partnerships with other agencies.
Immigration Officer
Directorate of Citizenship and Immigration Control
11.2015 - 08.2020
Collected and arranged client documents and data for application submission.
Issued visas to visitors stating how long visitor is permitted to legally stay in the country.
Observed passengers passing through passport control areas by checking passports.
Advised visitors on immigration laws governing the country, consequences of breaking laws, and reasons for deportation.
Validated immigration documents, asked questions, and reported discrepancies to authorities for further review.
Volunteer
Heal The Planet
10.2019 - 10.2019
Assisted with proposal writing to secure funding for the organization.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information on financial literacy and civic education to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Represented organization positively and professionally while providing community with much-needed services.
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Volunteer
KOICA
09.2018 - 09.2018
Used strong interpersonal communication skills to convey entrepreneurship literacy to others.
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Business Development Associate
KM Advocates and Associates
04.2013 - 09.2015
Prepared marketing and business proposals to boost Business clientele.
Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Planned marketing initiatives and leveraged referral networks to promote business development.
Communicated with local organizations to build networks and develop leads.
Engaged with customers to build business relationships.
Negotiated contracts and closed sales with new and existing clients.
Arranged potential client contacts, cultivated relationships and followed through all service needs.
Researched, analyzed and projected market data for potential markets.
Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
Banquet Manager
Imperial Royale Hotel
06.2011 - 02.2013
Delegated tasks to staff members to maximize production under tight deadlines.
Organized banquet storage and surrounding areas to facilitate access to products and materials.
Performed cost-benefit analysis for corporate and social events.
Provided exceptional service to guests by immediately addressing needs and requests.
Oversaw timeliness and quality of food delivery at high-volume events.
Managed budgeting and invoicing for both large and small-scale events.
Directed and managed banquet functions for 500-person event.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Volunteer
Centre For Domestic Violence Prevention
02.2010 - 04.2010
Offering material and emotional support to victims of domestic violence.
Assisted with special events and programs.
Used strong interpersonal communication skills to convey information to others.
Helped clients navigate social services system and access needed resources.
Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Education
Bachelor of Economics - Development Economics
Makerere University, Kampala, Uganda
01-2014
Master of Arts - Public Policy And Global Affairs
University of British Columbia, Vancouver, BC
MBA - International Cooperation, Finance And Development
University Canada West, Vancouver, BC
05.2024
Skills
Communication skills both verbal and written skills
Creativity and ability to come up with solutions
Emotional Intelligence characterized by rationality and an ability to control emotions in extreme conditions
Digital skills especially Microsoft Office applications
Accomplishments
Published writer on topical issues in The New Vision newspaper, Uganda's leading daily paper.
Recommendations
ELPIDIO ESMERIA
elpidioesmeria@yahoo.com
SEAN GEORGE
sean.georges@vancouver.ca
Timeline
Planning Officer - Directorate Of Citizenship And Immigration Control
08.2020 - 09.2022
Volunteer - Heal The Planet
10.2019 - 10.2019
Volunteer - KOICA
09.2018 - 09.2018
Immigration Officer - Directorate of Citizenship and Immigration Control
11.2015 - 08.2020
Business Development Associate - KM Advocates and Associates
04.2013 - 09.2015
Banquet Manager - Imperial Royale Hotel
06.2011 - 02.2013
Volunteer - Centre For Domestic Violence Prevention
02.2010 - 04.2010
Makerere University - Bachelor of Economics, Development Economics
University of British Columbia - Master of Arts, Public Policy And Global Affairs
University Canada West - MBA, International Cooperation, Finance And Development
Access Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with CommissionairesAccess Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with Commissionaires