Phoebe Claire Cabutotan
Red Deer
Summary
Dynamic and detail-oriented professional with proven expertise in office administration and customer relations, honed at Dong Phuong Distributor. Skilled in data entry and organization, I excel at enhancing operational efficiency and ensuring exceptional service delivery. Committed to fostering positive client interactions and streamlining processes for optimal results.
Overview
1
1
year of professional experience
Work History
Receptionist
Dong Phuong Distributor
09.2025 - Current
- Oversaw and coordinated purchase orders for Lucky Supermarkets across Canada, ensuring timely and accurate fulfillment.
- Utilized SAGE accounting software, Microsoft Excel, and PDF tools to process, track, and maintain order records and financial documentation.
- Managed inbound and outbound communications, professionally handling customer inquiries and vendor correspondence via phone and email.
- Maintained organized digital and physical filing systems to support efficient workflow and compliance with company standards.
- Collaborated with cross-functional teams to streamline order management processes and improve operational efficiency.
Sales Associate
Nomad's Lakeshore
01.2025 - 09.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales records.
- Maintained store organization and visual merchandising standards to promote product visibility.
- Collaborated with team members to achieve daily sales goals and improve customer service strategies.
Service Crew Member
McDonald's
09.2024 - 09.2025
- Delivered exceptional customer service in fast-paced environment.
- Operated cash register and processed transactions accurately.
- Maintained cleanliness and organization of dining and service areas.
- Prepared food items according to safety and quality standards.
- Collaborated with team members to enhance workflow efficiency.
- Handled customer inquiries and resolved complaints effectively.
Education
Business Administration
Red Deer Polytechnic
Red Deer06-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling
- Scheduling appointments
- Office administration
- Greeting and seating clients
- File management
- Administrative support
- Mail handling
Languages
English
Professional Working
Timeline
Receptionist
Dong Phuong Distributor
09.2025 - Current
Sales Associate
Nomad's Lakeshore
01.2025 - 09.2025
Service Crew Member
McDonald's
09.2024 - 09.2025
Business Administration
Red Deer Polytechnic