Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriela Romo

Stanton

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

PSR/Medical Assistant/Administrative Assistant

CHOC
11.2020 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Checked patient insurance, demographic, and health history to keep information current
  • Assist patients to complete necessary medical forms and documentation
  • Organized paperwork such as charts and reports for office and patient needs
  • Adhered to strict HIPAA guidelines to protect patient privacy
  • Supported office staff and operational requirements with administrative tasks
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
  • Assisted with medical coding and billing tasks
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Prior Authorization Coordinator

Fountain Valley Orthotics & Prosthetics
10.2018 - 11.2020
  • Verified eligibility and compliance with authorization requirements for service providers
  • Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures
  • Tracked referral submission during facilitation of prior authorization issuance
  • Triaged unscheduled and emergency authorizations, directing submissions to appropriate personnel for rapid response
  • Responded to inquiries from healthcare providers regarding prior authorization requests
  • Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines
  • Reviewed appeals for prior authorization requests and communicated with payers to resolve issues
  • Managed office bookkeeping with insurance billing and patient payments.

Medical Assistant- Pulmonary/ Surgery Scheduler

Providence Saint Joseph Medical Center
10.2017 - 10.2018
  • Collected and documented patient medical information such as blood pressure and weight
  • Performed EKG's and PFT's
  • Called and faxed pharmacies to submit prescriptions and refills
  • Worked with patients to schedule tests and procedures
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Coordinated testing, labs and other diagnostic data for proper clearance prior to bronchoscopy procedures
  • Worked closely with DME vendors and insurances for sleep pap and oxygen equipment authorizations.

Medical Assistant

Central City Community Health Center
08.2014 - 10.2018
  • Internal Medicine/ Psychiatry
  • Collected and documented patient medical information such as blood pressure and weight
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Obtained client medical history, medication information, symptoms, and allergies
  • Performed medical records management, including filing, organizing and scanning documents
  • Called and faxed pharmacies to submit prescriptions and refills
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures
  • Centrifuged blood samples as outlined in clinical protocols
  • Performed hearing test and visual exams.

Education

High School Diploma -

Valley High School
Santa Ana, CA

Certificate Medical Assistant -

South Coast College
Orange, CA

Skills

  • Medical Terminology
  • BLS

Certification

Medical Assistant Certificate BLS Languages Spanish Full Professional

Timeline

PSR/Medical Assistant/Administrative Assistant

CHOC
11.2020 - Current

Prior Authorization Coordinator

Fountain Valley Orthotics & Prosthetics
10.2018 - 11.2020

Medical Assistant- Pulmonary/ Surgery Scheduler

Providence Saint Joseph Medical Center
10.2017 - 10.2018

Medical Assistant

Central City Community Health Center
08.2014 - 10.2018

High School Diploma -

Valley High School

Certificate Medical Assistant -

South Coast College

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Gabriela Romo