Bernadette Nicolas
Granada Hills
Summary
Dedicated Patient Care Technician with expertise in vital sign monitoring, dialysis treatment administration, and electronic health records management. Committed to providing compassionate support and ensuring patient safety through strict adherence to infection control protocols.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
DaVita
Encino
05.2022 - Current
- Assisted nursing staff with patient care and daily activities.
- Monitored vital signs and reported changes to healthcare team.
- Provided comfort and emotional support to patients during treatments.
- Maintained cleanliness and organization of treatment areas and equipment.
- Documented patient information accurately in electronic health records.
- Educated patients on treatment processes and medication management.
- Followed infection control protocols to maintain a safe environment.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Administered dialysis treatments to patients according to established protocols.
- Educated patients on treatment procedures and self-care practices.
- Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
Administrative Assistant
Coast Travel Services
Sherman Oaks
01.2015 - 01.2016
- Coordinated travel arrangements for clients, including flights, accommodations, and itineraries.
- Managed customer inquiries through phone and email to ensure prompt assistance.
- Assisted in preparing promotional materials for travel packages and services.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Answered questions from customers regarding products and services offered by the company.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
Associate of Science - Licensed Vocational Nurse
National Career College
California12-2025
Certified Hemodialysis Technitian
Davita
California05-2022
Associate of Science - Phlebotomy Training Specialists
-
California 10-2021
Bachelor of Arts - Hotel And Restaurant Management
St. Paul Manila
Philippines03-2004
High School Diploma -
St. Paul College
Philippines03-1998
Skills
- Patient care
- Vital sign monitoring
- Electronic health records
- Infection control protocols
- Customer service
- Data entry
- Dialysis treatment administration
- Venipuncture and capillary puncture
- Blood collection
Timeline
Patient Care Technician
DaVita
05.2022 - Current
Administrative Assistant
Coast Travel Services
01.2015 - 01.2016
Associate of Science - Licensed Vocational Nurse
National Career College
Certified Hemodialysis Technitian
Davita
Associate of Science - Phlebotomy Training Specialists
-
Bachelor of Arts - Hotel And Restaurant Management
St. Paul Manila
High School Diploma -
St. Paul College