Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Gitansh Arora

Calgary,AB

Summary

Dedicated security professional with extensive experience at GardaWorld, excelling in surveillance and incident reporting. Proven ability to enhance safety through effective emergency response and access control. Strong organizational skills and a commitment to customer service ensure a secure environment while maintaining compliance with regulations. First aid certified and adept in CCTV monitoring.

Overview

6
6
years of professional experience

Work History

SECURITY OFFICER

GardaWorld
Calgary, Alberta
05.2024 - Current
  • Frontline security presence.
  • Handled reception duties for arriving visitors.
  • Upholding building rules and regulations.
  • Property surveillance, CCTV monitoring, and alarm response.
  • Assisted building tenants with service needs.
  • Incident report writing.
  • Frontline emergency response, observe, and report suspicious activity.
  • Follow existing security procedures.

SECURITY OFFICER

COMPLETE SECURITY SOLUTIONS
Calgary, Alberta
03.2024 - Current
  • Surveillance: Regularly patrolling the premises to maintain order, and establish a presence.
  • Monitoring: Monitoring and authorizing the entry of people and vehicles.
  • Removing trespassers: Removing trespassers or wrongdoers from the area.
  • Offered necessary assistance to people.
  • Reporting: Submitting reports of important occurrences, and daily patrolling.

SECURITY OFFICER

GardaWorld
Winnipeg, Manitoba
03.2021 - 08.2022
  • Monitoring: Monitoring access to the property, CCTV cameras, and responding to alarms.
  • Patrolling the premises to secure doors, windows, and other entrances.
  • Escorted visitors to maintain security and authorized access.
  • Responding to emergencies: Responding to emergency situations promptly.
  • Alarms: Responding to alarms within the premises, Reporting: Submitting reports of important occurrences and daily surveillance activity.

SECURITY OFFICER

G4S SECURE SOLUTIONS
London, Ontario
04.2020 - 09.2020
  • Maintaining safety: Ensuring the safety of people, property, and assets.
  • Reporting: Completing daily and incident reports, Customer service: Providing excellent customer service.
  • Assisting people in need.

STORE MANAGER

ESSO GAS STATION
London, Ontario
12.2019 - 09.2020
  • Employee management: Hiring, training, and firing employees, setting employee schedules, and managing sick calls.
  • Customer service: Meeting customer needs and prioritizing customer service.
  • Facility maintenance.
  • Coordination: Coordinating with the station's owner or corporate management.
  • Shipment management: Managing fuel and inventory shipments.

STORE SUPERVISOR

ESSO GAS STATION
London, Ontario
08.2019 - 12.2019
  • Supervise and coordinate the sales staff and cashiers.
    Assign sales workers to duties, and prepare work schedules.
  • Authorize payments, and the return of merchandise.
    Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Maintain specified inventory, and order merchandise.
    Train or arrange for the training of new sales staff, and monitor and report on performance.
  • Ensure the visual standards and image of the store are maintained, such as store displays, signage, and cleanliness.

GAS STATION ATTENDANT

ESSO GAS STATION
London, Ontario
02.2019 - 08.2019
  • Customer service: Welcome customers, provide prompt service, and answer inquiries.
  • Cleaning: Keep the store clean and organized, including sweeping, mopping, and sanitizing restrooms.
  • Inventory: Check and maintain the inventory of gas and convenience store items.
  • Operating Lotteries: Organizing lotteries and providing lottery tickets as per the customer's request.
  • Transactions: Accept and process customer payments, record purchases.

LOSS PREVENTION SECURITY GUARD

LEGENDARY SECURITY INC.
London, Ontario
01.2019 - 07.2019
  • Monitoring: Watching public areas for unusual activity, like shoplifting.
  • Identifying: Identifying potential thieves from customers or staff.
  • Confronting: Following and confronting potential shoplifters.
  • Documenting theft and other violations of security.
  • Working with law enforcement: Working with law enforcement to detain suspects.
  • Patrolling: Patrolling the premises.
  • Apprehending: Apprehending shoplifters.

Education

Post-Graduate Certificate - Operations Management

Fanshawe College
London, ON
04-2020

Post-Graduate Certificate - International Business Management

Fanshawe College
London, ON
04-2019

Bachelor of Commerce - Business Administration And Management

Kalinga University
Raipur CG INDIA
06-2017

Skills

  • Multi-tasking
  • Surveillance
  • Patrolling
  • Organized
  • Incident reporting
  • Emergency response
  • Property surveillance
  • Access control
  • Customer service
  • First aid certification
  • CCTV surveillance
  • Strong work ethics
  • Microsoft Office
  • Access Card Activation

Accomplishments

  • Appreciation Certified Security Officer at GardaWorld Calgary
  • Appreciation Certified Security Officer at GardaWorld Winnipeg

References

References available upon request.

Timeline

SECURITY OFFICER

GardaWorld
05.2024 - Current

SECURITY OFFICER

COMPLETE SECURITY SOLUTIONS
03.2024 - Current

SECURITY OFFICER

GardaWorld
03.2021 - 08.2022

SECURITY OFFICER

G4S SECURE SOLUTIONS
04.2020 - 09.2020

STORE MANAGER

ESSO GAS STATION
12.2019 - 09.2020

STORE SUPERVISOR

ESSO GAS STATION
08.2019 - 12.2019

GAS STATION ATTENDANT

ESSO GAS STATION
02.2019 - 08.2019

LOSS PREVENTION SECURITY GUARD

LEGENDARY SECURITY INC.
01.2019 - 07.2019

Post-Graduate Certificate - Operations Management

Fanshawe College

Post-Graduate Certificate - International Business Management

Fanshawe College

Bachelor of Commerce - Business Administration And Management

Kalinga University
Gitansh Arora