Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Koyal Sharma

Winnipeg

Summary

Driven and personable student pursuing a BSc in Applied Computer Science with a minor in Psychology at the University of Winnipeg. With a strong background in customer service and front-line hospitality; from coordinating guest experiences as a hostess at Stacked Pancakes to hands-on volunteer work in animal care - I’ve developed a deep appreciation for creating welcoming, inclusive environments. Known for my attentiveness, communication skills, and ability to stay composed under pressure. Passionate about promoting wellness and community engagement, and excited to contribute to the supportive atmosphere of the Bill Wedlake Fitness Centre.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Stacked Pancake & Breakfast House
02.2025 - Current
  • Greeted guests warmly and managed seating arrangements to optimize flow and enhance guest experience.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Answered customer questions about hours, seating, and menu information.
  • Monitored dining area cleanliness and set up tables promptly to ensure welcoming atmosphere for incoming guests.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Retail Sales Associate

Reliance Trends
05.2023 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Pet Care Volunteer

Kalki Foundation
06.2022 - 04.2023
  • Rescued and cared for stray and abandoned animals, including sick puppies suffering from parvovirus during harsh winter months.
  • Assisted with feeding, grooming, and exercising pets to ensure their well-being
  • Transported injured or ill animals to veterinary clinics for medical treatment and follow-up care

Education

Bachelor of Science - Applied Computer Science

The University of Winnipeg
09.2027

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Phone etiquette
  • Cleanliness and hygiene
  • Cash handling
  • Relationship building
  • Reservation handling
  • POS system operations
  • Supply restocking

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Restaurant Hostess

Stacked Pancake & Breakfast House
02.2025 - Current

Retail Sales Associate

Reliance Trends
05.2023 - 11.2023

Pet Care Volunteer

Kalki Foundation
06.2022 - 04.2023

Bachelor of Science - Applied Computer Science

The University of Winnipeg
Koyal Sharma