Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie K Sherriff

Welland

Summary

Dedicated and highly organized professional with extensive experience in property upkeep and customer relations within residential and commercial settings. Proven ability to maintain clean, safe, and well maintained environments, while building trusted relationships with clients. Seeking to bring my experience to a Resident Manager role where I can contribute to tenant satisfaction and property excellence.

Overview

17
17
years of professional experience

Work History

Owner/Operator

Pro-Edge Cleaning & Janitorial Inc.
01.2013 - Current
  • Proactively sought out new clients and built trusted, long term relationships
  • Created and maintained efficient, well organized schedules to optimize time and resources
  • Skilled at working independently and collaboratively
  • Recruited, hired, and trained new employees to ensure high standards of service and professionalism
  • Led by example, establishing and upholding strong work performance and ethical standards
  • Took initiative to identify and resolve issues promptly, when able, to ensure smooth operations and client satisfaction
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships with employees and clients
  • Performed detailed cleaning in a variety of environments, ensuring high standards and customer satisfaction
  • Utilized invoicing software to bill clients, track payments, and ensure timely collection of payments

Sales Associate

Village Leather Furniture
09.2011 - 06.2014
  • Maintained records related to sales, returns and inventory availability.
  • Worked alongside retail representatives to boost sales by enhancing product presentations.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered a variety of customer questions regarding merchandise and accessories
  • Cultivated strong customer relationships to enhance client satisfaction and loyalty.
  • Assisted customers in selecting furniture pieces tailored to their needs and preferences.
  • Collaborated with team members to create visually appealing showroom displays.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales and Marketing Associate

One Stop Fireplace Shop
04.2008 - 08.2011
  • Planned and executed events and marketing programs.
  • Set appointments with salespeople and potential customers
  • Assisted in developing and executing targeted marketing campaigns to increase brand awareness and customer engagement
  • Collaborated with sales team to identify customer needs and tailor solutions accordingly
  • Monitored inventory levels, ensuring optimal stock availability for sales initiatives
  • Scheduled and organized technicians' work orders to maximize efficiency and ensure timely service delivery
  • Assisted customers on the sales floor, providing product information and support

Education

Welland High & Vocational School
01-1987

Skills

  • Complaint resolution
  • Excellent customer service
  • Strong communication and time management
  • Staff training and development
  • Relationship building
  • Attention to detail with a commitment to thorough and high quality cleaning
  • Ability to work well individually and in a team environment
  • Problem solving
  • Professional demeanor
  • Strong work ethic
  • Operations management

Timeline

Owner/Operator

Pro-Edge Cleaning & Janitorial Inc.
01.2013 - Current

Sales Associate

Village Leather Furniture
09.2011 - 06.2014

Sales and Marketing Associate

One Stop Fireplace Shop
04.2008 - 08.2011

Welland High & Vocational School

Similar Profiles

CREATE PROFILE
Laurie K Sherriff