Isabella Loryn Rivas
Lake Elsinore
Summary
I have worked in customer service positions for the past four years and therefore have excellent customer service skills and am able to work within a team setting. Hardworking Service Advocate adept at providing outstanding customer service by responding quickly to customer requests, complaints and communications. Uses critical thinking to quickly resolve escalated issues and listen closely to customers. Effective data entry and advanced computer skills.
Looking to bring my skills into a legal occupation with the hope of making a positive difference in environmental and/or family law-centered firms.
Overview
3
3
years of professional experience
Work History
Guest Service Advocate
Target Corporation
Lake Elsinore
08.2023 - Current
- Engage extensively with Target Corporation's Target Circle software and builds strong customer service skills in high-paced environment.
- The goal is to fulfill the guest's experience and promote a positive and beneficial shopping atmosphere.
- Average shift includes problem-solving various technical issues that guests may encounter throughout their shopping experience.
Concession Worker
The Diamond Stadium
Lake Elsinore
02.2023 - 07.2023
- Organized, stocked, and cleaned concession stands while managing team members and serving customers in a fast-paced environment, ensuring smooth operations.
- Demonstrated cleanliness, management, assertiveness, and customer service skills.
- Certified California Certification of Food Handler's Card.
Education
Bachelor of Arts - Criminal Justice & Social, Moral, Legal Philosophy
California State University - Fullerton
Fullerton, CA05-2027
General Education Diploma -
Temescal Canyon HS
Lake Elsinore, CA06-2023
Skills
- Customer Service
- Conflict Resolution
- Problem Solving
- Critical Thinking
- Strong Work Ethic
- Team Player
- Responsible
- Emotional Intelligence
Professional Development Affiliations
- Criminal Justice Student's Association, 2024-Present
- CSUF Pre-Law Society, 2025-Present
- Four-time Dean's List Recipient, 2023-Present
- Head Drum Major, Temescal Canyon High School, 2023
Timeline
Guest Service Advocate
Target Corporation
08.2023 - Current
Concession Worker
The Diamond Stadium
02.2023 - 07.2023
Bachelor of Arts - Criminal Justice & Social, Moral, Legal Philosophy
California State University - Fullerton
General Education Diploma -
Temescal Canyon HS