Arkadii Pak
North Vancouver
Summary
Proven track record in enhancing customer experiences and operational efficiency, notably at Hilton Hotels Corporation. Excelled in maintaining high cleanliness standards and adept at adapting to new challenges swiftly. Demonstrated ability to connect with customers and streamline processes, significantly contributing to workplace productivity and customer satisfaction. Skilled in both interpersonal communication and rigorous task management.
Overview
2
2
years of professional experience
Work History
Cleaning
Lonsdale Creek Daycare Center SOC
02.2024 - Current
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Prioritized health and cleanliness, thoroughly cleaning kitchen surfaces and equipment.
- Reduced allergen levels with thorough cleaning of vents and air filters.
- Drafted parts cleaning schedule for mobile equipment and engine components.
- Streamlined food service operations by implementing efficient cleaning procedures and schedules.
- Cleaned jars, scraped floors and performed other general cleaning duties.
Retail Customer Service Associate/Retail Sales Cashier
Eddie Bauer
12.2024 - 01.2025
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company''s policies.
- Assisted customers with product selection, increasing sales and promoting brand loyalty.
Hotel Housekeeper
Hilton Hotels Corporation
06.2023 - 08.2023
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel's reputation for cleanliness and comfort by providing exceptional service to all guests.
Education
High School Diploma -
Carson Graham Secondary School
North Vancouver, BC06-2024
Skills
- Ability to connect with customers and create a welcoming experience
- Stay calm under pressure and handle challenging situations effectively
- Quickly adapt to new tasks, processes, and technologies
- Work efficiently with colleagues to achieve common goals
- Always meet deadlines and complete tasks with high quality
- Express thoughts clearly and actively listen to others
- Able to work in a dynamic environment and adapt to new challenges quickly
Languages
English
Professional Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Polish
Limited Working
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Documenting and sharing travel experiences
- Cooking
- Video Gaming
- Hiking
- Blogging/Vlogging
- Photography
Timeline
Retail Customer Service Associate/Retail Sales Cashier
Eddie Bauer
12.2024 - 01.2025
Cleaning
Lonsdale Creek Daycare Center SOC
02.2024 - Current
Hotel Housekeeper
Hilton Hotels Corporation
06.2023 - 08.2023
High School Diploma -
Carson Graham Secondary School
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