Gisele Valdez
Santa Clara
Summary
Dynamic and dedicated professional in customer service and team collaboration. Shown ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in maintaining a safe environment while efficiently managing tasks, ensuring a positive experience for all and finding solutions to issues. Proven to be a fast learner when given a task to assist another department. I am always looking to educate myself in order to help others.
Overview
1
1
year of professional experience
Work History
Front End Courtesy Clerk
Sprouts Farmer Market
San Jose
11.2024 - Current
- Maintained cleanliness and organization of shopping areas and displays.
- Bagged groceries carefully while ensuring customer satisfaction.
- Collaborated with team members to improve store operations and service by assisting in other departments.
- Provided support during busy periods to enhance customer experience.
- Ensured that all food safety regulations were followed during food handling processes.
- Answered customer questions regarding product availability, pricing, promotions.
- Inspected returned items for damages before restocking them on shelves.
Babysitter
Family of Kids
Santa Clara
06.2024 - 08.2024
- Supervised children during playtime to prevent accidents and kept them engaged.
- Prepared healthy snacks and meals for children based on dietary needs.
- Organized educational activities to promote learning and development.
- Communicated effectively with parents about daily activities and children's behavior.
- Maintained a clean and safe environment for children to play and learn.
- Helped with homework to support children's academic progress.
- Made a routine to create structure in daily activities for children.
- Completing light housekeeping tasks such as tidying up like sanitizing furniture, picking up toys, etc.
Education
High School Diploma -
Wilson High School
Santa Clara05-2026
High School Diploma -
Silicon Valley Career Technical Education
San JoseSkills
- Customer service
- Team collaboration
- Time management
- Quick but efficient problem solving
- Effective communication
- Fast Learner
- Attention to detail
- Experience taking vital signs
- Bilingual in Spanish and English
Volunteer Work
- Operated cash register and accurately processed payments
- Maintained cleanliness of the checkout area by cleaning counters, shelves, and floors.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Developed strong customer relationships to support satisfaction and loyalty.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Timeline
Front End Courtesy Clerk
Sprouts Farmer Market
11.2024 - Current
Babysitter
Family of Kids
06.2024 - 08.2024
High School Diploma -
Wilson High School
High School Diploma -
Silicon Valley Career Technical Education