Paulina Rammirez
Mountain View
Summary
Dedicated server with exceptional hospitality expertise and a strong work ethic. Proven ability to manage multiple roles efficiently while delivering outstanding customer service in high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Eureka! Restaurants
Mountain View
03.2025 - Current
- Provided exceptional customer service in a high-volume restaurant while managing multiple tables independently.
- I took guest orders, delivered food and drinks, and ensured accuracy and timeliness without support staff.
- Maintained full table service with pre-bussing, cleaning, resetting, and assisting guests from start to finish.
- Balanced multiple roles, including runner, busser, and server, to keep operations smooth and efficient.
- Handled payments, processed POS transactions, and managed closing-side work with precision.
- Collaborated closely with kitchen and bar teams to ensure consistent quality and guest satisfaction.
Expo/server
Luna Mexican Kitchen
San Jose
04.2023 - 03.2025
- Greeted guests warmly, and provided attentive, friendly service throughout their dining experience.
- Took and delivered accurate food and beverage orders in a fast-paced environment.
- Ensured tables were clean, organized, and properly set for new guests.
- Resolved guest concerns with professionalism and a focus on satisfaction.
- Coordinated communication between kitchen and front-of-house staff is essential to ensure smooth service.
- Checked food for accuracy, presentation, and temperature before delivery.
- Organized and prioritized tickets to maintain an efficient food flow during high-volume hours.
- Assisted servers by preparing garnishes, sauces, and side dishes when needed.
- Supported teamwork and consistency between cooks and servers for an optimal guest experience.
Education
Associate of Arts - Business Administration
Evergreen Valley College
San Jose, California, CA06-2025
Bachelor of Arts - Marketing Management
Cal State East Bay
Hayward, CASkills
- Team collaboration
- Conflict resolution
- Time management
- Multitasking in fast-paced environments
- Food safety
- Hospitality service expertise
- Positive and professional
- Allergy awareness
- Strong work ethic
- Active listening
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
Eureka! Restaurants
03.2025 - Current
Expo/server
Luna Mexican Kitchen
04.2023 - 03.2025
Associate of Arts - Business Administration
Evergreen Valley College
Bachelor of Arts - Marketing Management
Cal State East Bay