Reshmi Tamang
Sudbury,ON
Summary
Dedicated global business management student and experienced supervisor with a proven ability to enhance operational efficiency and customer satisfaction. Skilled in training staff, resolving inquiries, and managing records with attention to detail. Strong communication, organizational, and administrative abilities, with experience in data entry and customer support.
Overview
9
9
years of professional experience
Work History
Supervisor
SubWorld
Greater Sudbury, Ontario
01.2023 - Current
- Supervised daily operations and ensured compliance with safety protocols.
- Trained new staff on operational procedures and company policies.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
Sales Officer
General Medical Suppliers
Lalitpur, Nepal
06.2022 - 11.2023
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
- Set and monitored sales targets for individual team members and the team as a whole.
- Identified customer needs and developed customized solutions.
- Maintained accurate records of all sales activities and results.
- Analyzed sales data to identify areas for improvement in performance.
Merchandiser
Ravi Famous
Kathmandu, Nepal
01.2021 - 02.2022
- Collaborated with suppliers to source quality merchandise for seasonal promotions.
- Analyzed consumer trends to inform product placement and promotional strategies.
- Developed visual merchandising plans that align with brand standards and guidelines.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
Sales Associate
Logo Fashion Industries
Lalitpur, Nepal
02.2017 - 12.2019
- Assisted customers with product selections and provided personalized fashion advice.
- Maintained inventory levels and organized merchandise displays for optimal visibility.
- Processed sales transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Postgraduate - Global Business Management
Cambrian College
Sudbury, ON08.2025
Skills
- Proficiency in MS Office Suite (Word, Excel, PowerPoint)
- Customer service
- Team leadership
- Documentation and reporting
- Goal oriented
- Time management
- Inventory management
References
References are available upon request.
Timeline
Supervisor
SubWorld
01.2023 - Current
Sales Officer
General Medical Suppliers
06.2022 - 11.2023
Merchandiser
Ravi Famous
01.2021 - 02.2022
Sales Associate
Logo Fashion Industries
02.2017 - 12.2019
Postgraduate - Global Business Management
Cambrian College