RESHMA RAJU
Peterborough,ON
Summary
Dedicated social worker with five years of experience in case management, crisis intervention, and resource coordination. Skilled in counseling and developing individualized care plans to meet the emotional and psychological needs of diverse populations. Committed to advocating for vulnerable communities and improving access to essential social services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Worker
CASE MANOR COMMUNITY, GOLDEN PLOUGH LODGE
Bobcaygeon, Cobourg, ON
08.2024 - Current
- Collaborated with healthcare teams to create and implement personalized care plans, ensuring residents' emotional and social needs were prioritized.
- Provide therapeutic counseling in areas such as mental health, life transitions, grief and loss, illness, and adjustment to long-term care.
- Conduct psychosocial, cognitive, and depression assessments.
- Provided effective mediation between residents, families, and the facility, ensuring clear communication and conflict resolution.
- Delivered educational sessions to residents and families on critical topics, like dementia care and stress management.
- Advocate on behalf of residents with respect to issues related to Power of Attorney, substitute decision-makers, PGT, and the Consent and Capacity Board.
- Addressed and managed crises, including resident agitation, family conflicts, and end-of-life issues, using appropriate intervention strategies.
- Offered counseling and educational support to families, helping them understand and navigate the long-term care process, and their loved ones' needs.
- Maintained accurate and timely records of assessments, care plans, progress notes, and interventions in accordance with facility policies and regulatory requirements.
Unregulated Care Provider
CHARTWELL JACKSON CREEK RETIREMENT RESIDENCE
Peterborough, Ontario
12.2023 - 01.2025
- Delivered personalized care to residents according to individual care plans.
- Administered medications, and monitored vital signs to ensure residents' health and well-being.
- Assisted residents with activities of daily living (ADLs), including meal preparation, cleaning, and laundry, promoting increased awareness of hygiene.
- Maintained accurate documentation and reported any changes in residents' behavior.
- Fostered a supportive environment, and developed strong rapport with residents to enhance their quality of life.
- Provided training and mentorship to new UCPs to ensure high standards of care.
- Responded promptly to emergency situations, including hospitalization and crisis management, to ensure residents' safety and health.
Psychiatric Social Worker
MARIYASADHANAM CHARITABLE TRUST , CHRISTURAJA BEGGAR HOME
Pala, Piravom, Kerala
05.2021 - 12.2021
- Provided support to developmentally disabled clients, promoting independence and quality of life.
- Assisted individuals in accessing community resources, engaging in recreational activities, and enhancing social skills.
- Supported clients in developing essential life skills, including budgeting, shopping, and transportation.
- Maintained accurate documentation and records of client progress, goals, and daily activities.
- Collaborated with clients, families, and multidisciplinary teams to implement and adjust individualized support plans.
- Facilitated inclusion of clients in various community programs and social activities to foster integration.
- Prepared follow-up plans for individuals and their families, ensuring continued progress and support.
- Compiled and presented daily and monthly reports on client status and achievements.
- Networked with external organizations to enhance rehabilitation programs and services.
- Supervised day-to-day activities of residents, ensuring a safe and supportive environment.
Resident Relation Officer
BLESS RETIREMENT HOME
Aluva, India, Kerala
11.2019 - 03.2021
- Provided personalized support to residents, ensuring their well-being, and comfort.
- Organized cultural and weekend activities to keep residents engaged, active, and happy.
- Maintained accurate records and official information for all residents.
- Conducted case studies, group studies, and daily visits to assess and address residents' needs.
- Delivered in-person support, including assistance with hospital visits, and coordination of care.
- Provided technical support and taught residents new technologies to enhance their independence.
- Served as an advocate and liaison for senior clients and their families, ensuring that their needs were effectively communicated and met.
Education
Post Graduate Diploma - General Arts And Science
Niagara College
Niagara-on-the-Lake, ON04-2023
Masters - Social Work
Mar Augusthinose College
Ramapuram, India03-2019
Bachelor of Arts - English Language And Literature
St Peters College
Kolenchery, India03-2016
Skills
- Client documentation
- Psychosocial assessment
- Elder care
- Program planning
- Confidentiality
- Case management
- Counseling
- Problem solving
- Critical thinking
- Communication
- Decision-making
- Emotional support
Certification
- Licensed Social Worker (Licensure obtained from the Canadian Association of Social
Worker) - Registered Social Worker from Ontario School of Social Worker and Social Service Worker)
- Adult/ Child/ Infant First Aid and CPR and AED
- Canadian Remote Access for Dementia Learning Experience + (CRADLE+)
- AODA
- WHIMPS
Volunteer Experience
- Volunteer Social Worker in Geriatric Department, at Mariyasadanam Charitable Trust, a
Psychosocial Rehabilitation Centre, in India. - Volunteer in Geo Tagging of Flood Affected buildings in ward no.9, the massive flood affected
area of Thiruvarppu Grama Panchayat, Kottayam, Kerala. - Volunteer counsellor during the disaster period, as a part of the Psychosocial Intervention Model
of Kerala, provided counseling to the public who were affected with the flood in Kerala, to give
mental and emotional support.
References
References available upon request.
Timeline
Social Worker
CASE MANOR COMMUNITY, GOLDEN PLOUGH LODGE
08.2024 - Current
Unregulated Care Provider
CHARTWELL JACKSON CREEK RETIREMENT RESIDENCE
12.2023 - 01.2025
Psychiatric Social Worker
MARIYASADHANAM CHARITABLE TRUST , CHRISTURAJA BEGGAR HOME
05.2021 - 12.2021
Resident Relation Officer
BLESS RETIREMENT HOME
11.2019 - 03.2021
Post Graduate Diploma - General Arts And Science
Niagara College
Masters - Social Work
Mar Augusthinose College
Bachelor of Arts - English Language And Literature
St Peters College
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