RESHELL AGPALZA
SCARBOROUGH,ON
Summary
With a proven track record at Chartwell Grenadier Retirement Residence and Westside Long-Term Care Center, I excel in delivering compassionate client care and adept patient management. My experience spans from enhancing patient well-being through emotional support to implementing clinical quality standards. Renowned for emotional resilience and multitasking, I consistently foster trust and achieve significant health improvements in care environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Compassionate Personal Support Worker possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in Assisting Client's in ADL and transferring. Collaborative team player with strong clinical and interpersonal skills. Available 60 hours per week, weekdays, weekends and evenings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Personal Support Worker Student
Chartwell Grenadier Retirement Residence
10.2024 - 12.2024
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
Personal Support Worker
Westside Long-Term Care Home
07.2024 - 09.2024
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
Clinical Physiotherapist
Dr. Henry Bolompo
05.2013 - 07.2019
- Remained involved in aftercare and follow-up for each client served.
- Evaluated and treated chronic and acute pain, disc prolapse and neuropathies.
- Observed patient safety, risk management, and infection control policies and procedures.
- Tested and measured patients' strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency.
- Facilitated outpatient therapy for patients with knee and hip replacements, chronic pain, and balance disorders.
- Adapted therapy sessions and exercises according to patient progress and limitations.
- Taught patients how to use braces, crutches, and prosthetic devices to reduce pain.
- Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
Live-In Caregiver
Deanna Sari Feiner
02.2007 - 12.2008
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Domestic Helper
Kwailan Maggie Cheung
01.2005 - 05.2006
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Cared for houseplants by frequently watering during owners' absence.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
No Degree - Personal Support Worker
Fleming College Toronto
124 Eglinton Ave West Toronto, ON12-2024
No Degree - Caregiver Course
St. Augustine College of Nursing
Sampaloc, Manila, Philippines03-2007
Bachelor of Science - Physical Therapy
Our Lady of Fatima University-Valenzuela Campus
Valenzuela City. Metro Manila, Philippines03-2004
Skills
- Emotional resilience
- Patient care
- Compassionate client care
- Dependable and responsible
- Basic housekeeping
- Clinical quality program standards
- Adaptability and flexibility
- Patient management
- Multitasking and organization
- Verbal and written communication
- Compassionate care
- Dementia care
Languages
English
Full Professional
Certification
- First Aid & CPR/AED Level C - May 30, 2027
Timeline
Personal Support Worker Student
Chartwell Grenadier Retirement Residence
10.2024 - 12.2024
Personal Support Worker
Westside Long-Term Care Home
07.2024 - 09.2024
Clinical Physiotherapist
Dr. Henry Bolompo
05.2013 - 07.2019
Live-In Caregiver
Deanna Sari Feiner
02.2007 - 12.2008
Domestic Helper
Kwailan Maggie Cheung
01.2005 - 05.2006
- First Aid & CPR/AED Level C - May 30, 2027
No Degree - Personal Support Worker
Fleming College Toronto
No Degree - Caregiver Course
St. Augustine College of Nursing
Bachelor of Science - Physical Therapy
Our Lady of Fatima University-Valenzuela Campus
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