Resa Mcgowan
Seal Beach
Summary
Experienced office administrator skilled in coordinating, planning, and supporting daily operational and administrative functions. Demonstrates excellent written and oral communication skills, problem-solving abilities, and a commitment to maintaining high levels of confidentiality. Proven ability to effectively interact with executives, co-workers, clients, sales teams, and management to ensure smooth operations and foster positive working relationships.
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator
MASSAGE ENVY, Inc.
12.2021 - Current
- Supervise front desk guest services, manage day to day administrative functions, perform complete scheduling checks including verifying chargebacks and adjustments, creating the employee schedules, answering phones, welcoming guests, scheduling appointments with massage therapists/ estheticians, checking guests in and out, managing client files, maintaining front lobby
Office Manager
ESPORTS ARENA
11.2019 - 07.2020
- Company Overview: Managed the office for an esports gaming/ streaming facility
- Managed the office for an esports gaming/ streaming facility
- Assisted CFO in daily Quickbooks entries as well as payroll duties and accounts payable/ receivables
- Managed the office for an esports gaming/ streaming facility
Investor Relations
COURTLANDT SECURITIES CORPORATION
02.2018 - 11.2019
- Managed clients investment accounts and escrow paperwork, ensuring each real estate-securities based investment closed seamlessly and on time
- Greeted and helped clients during in-office meetings
- Scheduled and managed all meetings for CEO
- Scheduled monthly seminars for accredited clients in L.A
- And Orange County at Morton's, Fleming's, and Ruth's Chris Steakhouse's
- Scheduled and hosted on-line webinars
Education
A.A. - Business Administration
Fullerton Junior College
Fullerton, CASkills
- Customer service
- Administrative
- Phone etiquette
- Scheduling appointments
- Organizational skills
- Microsoft Office
- Quickbooks
- Payroll
- Accounts payable
- Multi-tasking
- Work Ethic
- Teamwork
Timeline
Scheduling Coordinator
MASSAGE ENVY, Inc.
12.2021 - Current
Office Manager
ESPORTS ARENA
11.2019 - 07.2020
Investor Relations
COURTLANDT SECURITIES CORPORATION
02.2018 - 11.2019
A.A. - Business Administration
Fullerton Junior College
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