RENYA ANN REGI
Oshawa,ON
Summary
Analytical and detail-oriented professional with experience in medical administration, customer service, and data analytics. Skilled in using OSCAR EMR for scheduling, patient data management, and medical documentation. Strong academic background in data analytics and artificial intelligence, with hands-on experience in predictive modeling, data visualization, and statistical analysis. Known for organizational efficiency, clear communication, and the ability to adapt transferable skills across healthcare, analytics, and administrative environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
One Eyed Jack Pub & Grill
Oshawa, ON
08.2025 - Current
- Manage reservations, waitlists, and seating arrangements to ensure smooth service.
- Handle takeout and pickup orders, process payments, and maintain cleanliness of the entrance area.
Medical Receptionist
Durham Care Clinic
Oshawa, ON
08.2024 - Current
- Manage patient scheduling, appointment confirmations, and phone inquiries for a busy internal medicine clinic.
- Utilize OSCAR EMR to maintain accurate patient records, handle documentation, and ensure smooth appointment flow.
- Coordinate the delivery of blood work, prescriptions, and medical documentation to pharmacies and external providers as required.
- Support internal medicine physicians by preparing patient charts, organizing test results, and maintaining clinic efficiency.
- Provide front-line customer service, ensuring patients receive clear instructions and assistance with clinic processes.
Front Desk Manager
Men Zone Barbershop Inc.
Oshawa, ON
06.2024 - 12.2024
- Coordinate client bookings, walk-ins, and communications.
- Manage cash handling, inventory, and ensure a professional client experience.
Hostess
Portly Piper Pub
Oshawa, ON
12.2023 - 08.2024
- Provide excellent guest service through seating coordination and menu explanations.
- Manage phone calls, takeout orders, and payment transactions.
Line Cook
Sbarro
Oshawa, ON
09.2023 - 12.2023
- Prepare and cook pizzas and Italian dishes while maintaining high standards for cleanliness and food safety.
Education
Graduate Certificate - Artificial Intelligence Analysis, Design, and Implementation
Durham College
Oshawa, ON09.2024
Graduate Certificate - Data Analytics for Business Decision Making
Durham College
Oshawa, ON04.2023
Bachelor of Commerce - Finance and Taxation
Mahatma Gandhi University
06.2022
Skills
- Programming & Tools: Python, SQL, R, Power BI, Tableau, Excel
- Libraries & Frameworks: Pandas, NumPy, Scikit-learn, TensorFlow, Keras
- Data Management: Data Cleaning, Data Visualization, Predictive Modeling
- Healthcare Systems: OSCAR EMR
- Soft Skills: Analytical Thinking, Problem-Solving, Communication, Team Collaboration
- Effective multitasking
- Customer service
Certification
- First Aid and CPR Level C
- SmartServe
Languages
English
Full Professional
French
Elementary
Timeline
Hostess
One Eyed Jack Pub & Grill
08.2025 - Current
Medical Receptionist
Durham Care Clinic
08.2024 - Current
Front Desk Manager
Men Zone Barbershop Inc.
06.2024 - 12.2024
Hostess
Portly Piper Pub
12.2023 - 08.2024
Line Cook
Sbarro
09.2023 - 12.2023
Graduate Certificate - Data Analytics for Business Decision Making
Durham College
Bachelor of Commerce - Finance and Taxation
Mahatma Gandhi University
Graduate Certificate - Artificial Intelligence Analysis, Design, and Implementation
Durham College